Front Desk Receptionist

The Derma Clinics by Dr Sanchi Gupta; Gurugram District; On-site; INR 300,000 - 450,000; Full time

Job summary

The Derma Clinics by Dr Sanchi Gupta in Gurgaon is seeking a patient-facing consultant to guide skin, hair, laser and aesthetic treatment decisions. You will explain procedures, pricing and aftercare, and manage inquiries and leads with a focus on a premium patient experience.

Join a premium clinic environment and help drive conversions while coordinating with doctors, therapists and front-desk teams. The role is full-time and based in Gurgaon.

Qualifications

• 2–5 years of experience in dermatology, aesthetic, cosmetology, wellness or premium healthcare clinics.
• Excellent communication, counselling and sales skills.
• Confident, presentable and target-oriented personality.
• Strong follow-up and patient-handling skills.
• Comfortable discussing premium/high-value treatments.
• Punctual, disciplined and professional.
• Gurgaon-based candidates or candidates willing to relocate preferred.

Responsibilities

• Counsel patients for skin, hair, laser and aesthetic treatments as recommended by the dermatologist.
• Explain procedures, treatment plans, packages, pricing and aftercare professionally.
• Handle walk-ins, enquiries, leads and follow-ups through calls and WhatsApp.
• Build strong patient relationships and ensure excellent patient experience.
• Drive consultation-to-treatment and package conversions ethically.
• Coordinate with doctors, therapists and front-desk teams.
• Maintain daily follow-up, conversion and revenue records.

Skills

Excellent communication

Counselling

Sales

Follow-up

Premium treatments

Job description

The Derma Clinics | Gurgaon

Join a premium dermatology & aesthetic clinic and be a key part of our patient experience and growth team.

What youll do:

• Counsel patients for skin, hair, laser and aesthetic treatments as recommended by the dermatologist.
• Explain procedures, treatment plans, packages, pricing and aftercare professionally.
• Handle walk-ins, enquiries, leads and follow-ups through calls and WhatsApp.
• Build strong patient relationships and ensure excellent patient experience.
• Drive consultation-to-treatment and package conversions ethically.
• Coordinate with doctors, therapists and front-desk teams.
• Maintain daily follow-up, conversion and revenue records.

What we’re looking for:

• 2–5 years of experience in dermatology, aesthetic, cosmetology, wellness or premium healthcare clinics.
• Excellent communication, counselling and sales skills.
• Confident, presentable and target-oriented personality.
• Strong follow-up and patient-handling skills.
• Comfortable discussing premium/high-value treatments.
• Punctual, disciplined and professional.
• Gurgaon-based candidates or candidates willing to relocate preferred.

Why join us?

Work in a premium clinical environment with opportunities to learn about advanced dermatology and aesthetic treatments and grow professionally with the clinic.

Job Type: Full-time
Location: Gurgaon