Crm Executive

SOBHA; Kozhikode district; On-site; INR 250,000 - 350,000; Full time

Job summary

SOBHA is seeking a CRM Executive to strengthen customer relationships in Kozhikode. You will handle post-sales interactions, manage documentation, verify payments, and coordinate with internal teams to ensure timely and accurate processes. Strong communication and detail orientation are essential for success.

The role requires 1–4 years in CRM or customer service, proficiency in CRM tools and MS Office, and the ability to commute to Kozhikode. Immediate joiners preferred.

Qualifications

• 1 - 4 years of CRM or customer service experience.
• Proficiency in CRM tools and MS Office.
• Strong communication and organizational skills.
• Must be able to commute to the Kozhikode Location.
• Immediate joiner preferred.
• Note: No Virtual Interview.

Responsibilities

• Manage customer relationships and post-sales interactions.
• Ensure timely documentation and agreement drafting.
• Verify payments and ensure accuracy in financial transactions.
• Utilize email communication with customers and internal stakeholders.
• Manage communication of legal documents with accuracy and compliance.

Skills

Communication

Organizational skills

Education

Bachelor's degree in civil engineering

Tools

CRM tools

MS Office

Job description

As a CRM Executive, you will be the driving force behind managing and enhancing customer relationships. Your primary responsibilities will include:

• Customer Relationship Management, Real Estate Industry Knowledge, Data Management, Communication Skills, Attention to Detail, Agreement drafting.
  
• Engage in post-sales client interactions to ensure customer satisfaction and address any concerns or inquiries.
  
• Facilitate agreement, documentation preparation and submission.
  
• Verify payments and ensure accuracy in financial transactions.
  
• Utilize email communication to correspond with customers and internal stakeholders effectively.
  
• Manage the communication of legal documents, ensuring compliance and accuracy.
  

Desired candidate profile

Bachelor's degree in civil engineering( Must have requirement)

1 - 4 years of CRM or customer service experience

Proficiency in CRM tools and MS Office

Strong communication and organizational skills

Must be able to commute to the Kozhikode Location

Should be an immediate Joiner.

Note: No Virtual Interview.