Crew Coordinator

V.Group; Mumbai; On-site; INR 250,000 - 350,000; Full time

Job summary

V.Group in Mumbai seeks an administrative professional to support the Crew Cell with visa processing, pre-joining documentation, and training enrollments. You will maintain records in ShipSure Crewing and assist with required flag state applications.

The role requires strong communication, meticulous attention to detail, and excellent organisational skills to meet deadlines. Proficiency in MS Office and understanding of cultural diversity are highly valued. On-site position in Mumbai.

Qualifications

• Must have a vocational diploma or short course certificate, or a bachelor’s degree in any field.
• Strong computer skills, including word processing and spreadsheets.
• Excellent interpersonal and written/oral communication abilities.
• Attention to detail with the ability to meet tight deadlines.
• Good understanding of cultural and diversity issues.
• Strong organisational and planning skills.

Responsibilities

• Ensures timely processing of visa and other joining formalities.
• Verifies pre-joining documents for completeness and genuineness.
• Arranges training enrollments and medical appointments for new joiners.
• Maintains contact with personnel on leave or during mobilization.
• Maintains accurate ShipSure Crewing records and uploads documents as required.
• Handles flag state document applications and related procedures.
• Provides administrative support to the Crew Cell and works under the Crew Supply Manager.

Skills

Interpersonal skills

Attention to detail

Communication skills

Organisational skills

MS Office proficiency

Education

Vocational Diploma / Short Course Certificate

Bachelor's degree (any field)

Tools

MS Office

Job description

Role & responsibilities

• Ensures timely processing of visa and other formalities relating to the joining crew.
• Ensures that all the pre joining documents are complete, checked and verified as genuine as per the applicable requirements.
• Responsible for the pre-joining preparation of approved personnel: certification, courses and tests, medical examination appointment.
• Maintains contact with personnel while on leave and during mobilization.
• Responsible for making all Training enrollments
• Maintaining accurate and up to date records in ShipSure Crewing and uploading documents if required.
• Responsible for processing flag state document applications and maintaining control procedures.
• Provides administrative assistance to other members of the Crew Cell
• Performs any other matters as may be required by the Crew Supply Manager in the efficient running of the Office.

Preferred candidate profile

• Must posses at least a Vocational Diploma / Short Course Certificate, Bachelors/College Degree from any field
• Good computer operating skills including word processing and spreadsheet experience.
• Excellent interpersonal skills with the ability to engage and interact with people at all levels.
• Keen attention to details
• Excellent communication (oral and written) skills.
• Thorough awareness and good understanding of cultural and diversity issues.
• Good organisational and planning skills.
• Proven ability to work to, and meet, tight deadlines.