CREDIT OPERATION EXECUTIVE

Digitide; New Delhi; On-site; INR 420,000 - 600,000; Full time

Job summary

Digitide in Delhi, India seeks a Credit Operation Executive to handle inquiries, process applications, and maintain accurate records. You will be the primary contact for customers seeking credit solutions, delivering expert guidance in a fast-paced environment.Requirements include a Bachelor's degree in Finance or related field and a minimum of two years’ experience in credit operations.

Strong knowledge of credit policies, attention to detail, and excellent communication are essential to

Qualifications

• Bachelor's degree in Finance, Business, or a related field is preferred.
• Minimum 2 years of experience in credit operations or a similar role.
• Strong knowledge of credit processes and industry standards.
• Excellent communication and interpersonal skills for customer interaction.
• Proficiency in using credit analysis tools and software.

Responsibilities

• Handle customer inquiries and provide accurate information on credit products and services.
• Process credit applications and perform credit checks.
• Maintain up-to-date knowledge of credit policies and regulations.
• Build and maintain relationships with customers to ensure satisfaction.
• Collaborate with other departments to ensure seamless credit operations.
• Monitor and analyze credit performance and identify improvements.
• Ensure compliance with legal and regulatory requirements in credit operations.
• Provide training and support to junior team members on credit processes.
• Generate reports and analyze data to identify trends.
• Stay updated with industry best practices and innovative solutions.

Skills

Credit processes

Credit regulations

Analytical mindset

Attention to detail

Communication skills

Multitasking

Problem-solving

Team player

Credit software

Independent work

Education

Bachelor's degree in Finance/Business

Tools

Credit analysis tools

Job description

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Description

The Credit Operation Executive will play a vital role in handling credit-related inquiries, processing applications, and maintaining accurate records. They will be the primary point of contact for customers seeking credit solutions, providing expert advice, and ensuring a positive customer experience. This role requires strong organizational skills, attention to detail, and the ability to work effectively in a fast-paced environment.

Responsibilities

• Handle customer inquiries and provide accurate information on credit products and services.
• Process credit applications, perform credit checks, and make informed decisions.
• Maintain up-to-date knowledge of credit policies, regulations, and industry trends.
• Build and maintain strong relationships with customers to ensure their satisfaction.
• Collaborate with other departments to ensure seamless credit operations and customer journey.
• Monitor and analyze credit performance, identify areas for improvement, and implement strategies.
• Ensure compliance with legal and regulatory requirements in credit operations.
• Provide training and support to junior team members on credit processes.
• Generate reports and analyze data to identify trends and make recommendations.
• Stay updated with industry best practices and implement innovative solutions.

Qualifications

• Bachelor's degree in Finance, Business, or a related field is preferred.
• Minimum 2 years of experience in credit operations or a similar role.
• Strong knowledge of credit processes, regulations, and industry standards.
• Excellent communication and interpersonal skills for effective customer interaction.
• Proficiency in using credit analysis tools and software.
• Ability to work independently and manage multiple tasks simultaneously.
• Analytical mindset with problem-solving and decision-making skills.
• Attention to detail and a commitment to accuracy in credit operations.
• Willingness to stay updated with industry trends and regulations.
• A team player with a positive attitude and a customer-centric approach.

About Us

Digitide started with a simple vision: to transform business operations and drive growth for enterprises across the globe.

For over 20 years, we’ve been at the forefront of this mission, creating lasting impact through AI-led digital solutions, smart business processes, and deep industry expertise. Our journey began as a partner to businesses looking to enhance operational efficiency and customer experiences. By combining the power of AI, data intelligence, and business process services, we’ve been able to help our customers master the digital age and stay ahead of the curve.

With a global presence across 40 locations in 5 countries and a team of 55,000 dedicated associates, we deliver transformative solutions that help businesses adapt, evolve, and thrive in a constantly changing world. We’re more than just a service provider we’re a committed partner driving meaningful impact every day. We leverage global expertise and local insights to help customers navigate challenges and seize new opportunities. With a focus on innovation, collaboration, and results, we continue to pave the way for the future of business.

Job Info

• Job Identification 268334
• Job Category Customer Support/Operations | BPM