Course Counselor - EdTech / IT Training

CRUX; Chennai; On-site; INR 250,000 - 380,000; Full time

Benefits offered by this job

Performance-based incentives

Office in Chennai

Job summary

CRUX in Chennai is seeking a diligent Course Counselor to guide aspiring tech professionals, engineering freshers, and job seekers. You will map learning goals to IT training programs and help launch careers in tech through personalized counseling and enrollment support.

Responsibilities include course mapping, lead conversion, student onboarding, and close collaboration with training and placement teams. Freshers with strong communication are welcome to apply in this full-time role.

Qualifications

• 0–3 years in course counseling, educational counseling, academic advising, inside sales, or student relationship management.
• Freshers with excellent communication skills are encouraged to apply.
• Basic understanding of IT sector and tech training trends is a plus.

Responsibilities

• Course Mapping & Guidance: Conduct 1-on-1 and group counseling sessions to understand students' backgrounds and goals.
• Lead Conversion: Engage walk-ins, inquiries, and digital leads to explain courses, placements, and value propositions to drive enrollments.
• Student Onboarding: Assist with registration, batch scheduling, and enrollment processes.
• Collaborative Support: Work with training and placement teams to ensure smooth transitions to classroom learning and final job placement.
• CRM & Record Management: Maintain up-to-date records of interactions, follow-ups, and enrollment pipelines.
• Market Awareness: Stay updated on IT trends and in-demand skills to counsel students effectively.

Skills

Course Counseling

Communication

Relationship Mgmt

English

Tamil

Education

UG: Any Graduate

Tools

CRM software

MS Office

Job description

CRUX is one of the leading information technology companies. Through its Global Network Delivery Model, Innovation Network, and Solution Accelerators, CRUX focuses on helping global organizations address their business challenges effectively.

CRUX continues to invest in new technologies, processes, and people, which can help its customers, succeed. From generating novel concepts through CRUX’s R&D and academic alliances, to drawing on the expertise of key partners, it keeps clients operating at the very edge of technological possibility.

CRUX highly skilled, dedicated IT professionals, its subsidiaries and Joint Ventures provide customized IT solutions for several industries using our range of technical expertise and experience.

CRUX

Client’s satisfaction is our utmost priority. We will go through and provide you with the right vendor with the right talent who are capable of handling any job you desire. We will handle the project for you making sure that all your requirements are met. We work for you.

We believe that every IT & ITES project is unique in it and cannot be generalized. In this model the client stands to gain by working with the pioneers of the industry at relatively lower cost and towards the end of the development life cycle the technology is transferred which value adds to the local content.

CRUX offers a wide variety of services. Match your business needs to our capabilities. Our professional staff’s are highly qualified to assist companies in any area related to their information systems environment

Job Description

Job Description: Course Counselor
Location: Chennai (100% Work from Office)

Experience: 0 – 3 Years

Employment Type: Full-time

About the Role

We are looking for an empathetic, driven, and goal-oriented Course Counselor to join our team in Chennai. In this role, you will be the first point of contact for aspiring tech professionals, engineering freshers, and job seekers. Your primary mission will be to understand their learning goals, map them to our high-demand IT training programs, and guide them toward a successful launch into the tech industry.

Roles and Responsibilities

Course Mapping & Guidance: Conduct personalized 1-on-1 and group counseling sessions to understand students' academic backgrounds, strengths, and learning aspirations.

Lead Conversion: Interact with walk-ins, inbound telephonic inquiries, and digital leads to explain course curriculum, placement opportunities, and value propositions, effectively driving enrollments.

Student Onboarding: Assist students through the registration, batch scheduling, and enrollment processes.

Collaborative Support: Work closely with the technical training and placement teams to ensure a seamless transition from counseling to classroom learning and final job placement.

CRM & Record Management: Maintain accurate, up-to-date records of student interactions, follow-ups, and enrollment pipelines using CRM software.

Market Awareness: Stay updated on current IT industry trends, high-demand tech skill sets (e.g., Full-Stack, Mobile App Development, Cloud), and competitor offerings to counsel students effectively.

Job Requirements & Skills

Experience: 0 to 3 years of experience in course counseling, educational counseling, academic advising, inside sales, or student relationship management. (Freshers with excellent communication skills are highly encouraged to apply!)

Industry Knowledge: A basic understanding of the IT sector, software development job roles, and tech training trends is a major plus.

Communication Skills: Exceptional verbal and written communication skills in English and Tamil to confidently interact with students and parents.

Interpersonal Skills: Active listening, empathy, and the ability to build trust and persuade effectively.

Tech Savvy: Familiarity with MS Office (Excel/Word) and standard CRM software or educational technology tools.

Qualifications

UG: Any Graduate (B.E./B.Tech/B.Sc. CS/BCA graduates who want to pivot to a student-facing/counseling role are welcome).

What We Offer

Competitive base salary with performance-based incentives/bonuses on successful enrollments.

A vibrant, growth-oriented work environment in Chennai.

Hands-on training on tech industry trends and sales methodologies.

Qualifications

UG: Any Graduate (B.E./B.Tech/B.Sc. CS/BCA graduates who want to pivot to a student-facing/counseling role are welcome).

Additional Information

• Experience : 1 to 3 Years