Counsellor

Physicswallah; Vapi; On-site; INR 360,000 - 600,000; Full time

Job summary

Physics Wallah Pvt. Ltd. is seeking an admissions counsellor to guide students and parents through course options, admission procedures, and fees. You will assess academic needs, respond to inquiries, and convert prospects into enrolled students while maintaining regular follow-ups.

Collaborating with academic and operations teams, you will ensure a smooth admission process and build lasting relationships with students and families.

Responsibilities

• Counsel students and parents regarding available courses, programs, and academic opportunities.
• Understand students' academic requirements and recommend suitable courses.
• Handle walk-in inquiries, incoming calls, and follow-ups with prospective students.
• Explain course details, fee structures, batch schedules, and admission procedures.
• Convert prospective leads into successful admissions and achieve assigned targets.
• Maintain regular follow-ups with interested students and parents.
• Manage student data, leads, and counselling updates through CRM.
• Coordinate with the academic and operations teams to ensure a smooth admission process.
• Maintain strong relationships with students and parents and provide timely support.

Job description

Role & responsibilities

• Counsel students and parents regarding available courses, programs, and academic opportunities.
• Understand students' academic requirements and recommend suitable courses.
• Handle walk-in inquiries, incoming calls, and follow-ups with prospective students.
• Explain course details, fee structures, batch schedules, and admission procedures.
• Convert prospective leads into successful admissions and achieve assigned targets.
• Maintain regular follow-ups with interested students and parents.
• Manage student data, leads, and counselling updates through CRM.
• Coordinate with the academic and operations teams to ensure a smooth admission process.
• Maintain strong relationships with students and parents and provide timely support.