Coordinator - Operations

Drlogy Technologies Pvt. Ltd.; Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

A Coordinator - Operations at Apollo Hospitals in Gurugram coordinates day-to-day operational activities and ensures smooth communication between departments, staff, and service teams. The role supports planning, task coordination, documentation, follow-ups, service delivery, and timely resolution of routine issues.

Responsibilities include coordinating schedules, maintaining records, preparing reports, monitoring patient and service flow, and ensuring compliance with hospital policies and

Qualifications

• 2–5 years of experience in operations coordination.
• Graduate degree required.
• Experience coordinating cross-functional teams preferred.

Responsibilities

• Coordinate daily operational activities across assigned departments.
• Communicate and coordinate with clinical, administrative, and support teams.
• Monitor completion of routine operational tasks and activities.
• Coordinate schedules, meetings, and departmental requirements.
• Follow up with concerned teams on pending activities and action items.
• Assist in monitoring patient and service flow where applicable.
• Maintain operational records, registers, and documentation.
• Prepare routine operational reports and status updates.
• Track departmental requests and ensure timely follow-up.
• Assist in resolving routine operational issues and bring concerns when required.
• Coordinate with housekeeping, security, maintenance, stores, and other support services.
• Assist in monitoring availability of operational resources and supplies.
• Support implementation of hospital policies, SOPs, and operational procedures.
• Coordinate meetings and maintain action-point records.
• Monitor service-related complaints and coordinate appropriate resolution.
• Support audits, inspections, and quality-improvement activities.
• Maintain accurate records of operational activities and follow-ups.
• Assist management in collecting operational data and performance information.
• Maintain confidentiality of patient and organizational information.
• Ensure professional communication and coordination with internal and external stakeholders.
• Follow organizational policies, safety requirements, and applicable standards.

Skills

Operational Coordination

Documentation

Scheduling

Communication

Reporting

Administration

Education

Graduate

Job description

Job Requirements

Experience

2 - 5 Years Experience

Education

• Graduate

All Gender

Vacancy

1

Last Date to Apply

06, April 2027

Job Role

Work Location

Gurugram

Work Mode

Work From Office

Department

Operations

Role

Coordinator - Operations

Employment type

• Full time

Key Skills

Operational Coordination

Documentation

Scheduling

Communication

Reporting. Portal-listed Required Skills: ADMINISTRATION.

Preference Languages

Any Language

Job Description

A Coordinator - Operations is responsible for coordinating day-to-day operational activities and ensuring smooth communication between departments, staff, and service teams. The supports operational planning, task coordination, documentation, follow-ups, service delivery, and timely resolution of routine operational issues.

• Coordinate daily operational activities across assigned departments.
• Communicate and coordinate with clinical, administrative, and support teams.
• Monitor completion of routine operational tasks and activities.
• Coordinate schedules, meetings, and departmental requirements.
• Follow up with concerned teams on pending activities and action items.
• Assist in monitoring patient and service flow where applicable.
• Maintain operational records, registers, and documentation.
• Prepare routine operational reports and status updates.
• Track departmental requests and ensure timely follow-up.
• Assist in resolving routine operational issues and bring concerns when required.
• Coordinate with housekeeping, security, maintenance, stores, and other support services.
• Assist in monitoring availability of operational resources and supplies.
• Support implementation of hospital policies, SOPs, and operational procedures.
• Coordinate meetings and maintain action-point records.
• Monitor service-related complaints and coordinate appropriate resolution.
• Support audits, inspections, and quality-improvement activities.
• Maintain accurate records of operational activities and follow-ups.
• Assist management in collecting operational data and performance information.
• Maintain confidentiality of patient and organizational information.
• Ensure professional communication and coordination with internal and external stakeholders.
• Follow organizational policies, safety requirements, and applicable standards.

At Apollo Hospitals, our goal is simple yet powerful: to help people live healthier, longer lives. Since 1983, we have been providing trusted, high-quality medical care to millions of patients in India and around the world.

Our Vision

We aim to "Touch a Billion Lives" by making advanced healthcare accessible, affordable, and reliable for everyone.

Our Mission

We are committed to:

• Delivering international-standard healthcare to every individual
• Maintaining excellence in treatment, education, and research
• Serving humanity with compassion and responsibility

Who We Are

Founded by Dr. Prathap C Reddy, Apollo Hospitals is India’s first corporate hospital and one of Asia’s largest healthcare providers.

Today, we offer a complete healthcare ecosystem including:

• Hospitals and specialty centres
• Clinics and diagnostic services

Why Patients Trust Us

1. Experienced Doctors

• 13,000+ skilled doctors across specialties
• Experts in complex and critical treatments

2. Advanced Technology

• Robotic surgeries and modern medical equipment
• South East Asia's first Proton Therapy Centre
• 74 hospitals across India
• Serving patients from 150+ countries

4. Proven Track Record

• Millions of successful surgeries and treatments
• High success rates in critical procedures like heart, cancer, and transplants

Our Special Strengths

Heart Care

• Thousands of life-saving cardiac procedures

Cancer Care

• Millions of patients treated with advanced therapies

Transplants & Critical Care

• Leaders in liver, kidney, and bone marrow transplants

Care Beyond Treatment

We believe healthcare is not just about curing illness- it's about preventing it and supporting communities.

Our initiatives include:

• Free and subsidized care for children and underprivileged patients
• Awareness programs for heart health and cancer prevention
• Rural healthcare through community health models

A Typical Day at Apollo

Every day, we:

• Save lives through emergency care and transplants
• Help people stay healthy through preventive checkups

Our Promise to You

At Apollo Hospitals, every patient is treated with:

• Care – Personalized attention and compassion
• Quality – World-class medical standards
• Trust – Transparent and ethical practices