Control Tower Project Management

Jobtailor; Chennai District; On-site; INR 600,000 - 900,000; Full time

Job summary

Jobtailor in India (Chennai region) seeks a Sales Operations Analyst to design processes and tools for forecasting, analytics, quotes, pricing, order management, and invoicing. You will collaborate with business leaders, develop budgets, and identify trends to optimize resource deployment and efficiency.

The role requires a 4–6 year track record in sales operations, strong analytical skills, and proficiency in BI and Power Apps. PMI/Lean Six Sigma certifications are a plus.

Qualifications

• Bachelor's or Master's degree in Business Management or equivalent.
• Typically 4-6 years experience.
• Experience designing and implementing policies, processes, and tools to provide operations support for sales activities.
• Strong analytical, statistics and problem solving skills.
• Understanding of and experience in applying business and sales operations practices and process design to situations.
• Using forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities.
• Excellent written and verbal communication skills in English and local language.
• Ability to effectively communicate plans, proposals, and results, and negotiate options at management levels.
• PMI and Lean Six Sigma certification is a plus (not mandatory).
• Mastery in BI and Power Apps also a plus (not mandatory).

Responsibilities

• Designs and implements processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit.
• Consults with business leaders to identify analytics, metrics and outcomes and develops a sales operations framework including forecasts and budgets.
• Reviews evaluation results to identify trends, performs analysis and develops forecasts and recommendations for resource deployment and efficiency.
• Communicates data and issue analysis to stakeholders and proposes changes to sales processes and policies.
• Provides guidance and mentoring to less-experienced staff members.

Skills

Analytical skills

Forecasting

Problem solving

Communication

Sales operations experience

Mentoring

Education

Bachelor's or Master's in Business Management

Tools

BI

Power Apps

Job description

Responsibilities

• Designs and implements processes and tools to provide sales forecasting, analytics and metrics, quotes and pricing, order management, invoicing, and operations support for a customer segment or business unit.
• Consults with business leaders to identify relevant analytics, metrics and outcomes for the assigned area and develops sales operations framework, including forecasts and budgets, to meet resource and sales client needs.
• Reviews evaluation results to identify trends and issues, performs analysis and develops forecasts and recommendations for sales resource deployment and improved efficiency.
• Communicates data and issue analysis to stakeholders, provides tangible feedback and proposes changes to sales processes and policies to improve efficiency and minimize risk of failures.
• Provides guidance and mentoring to less-experienced staff members.

Requirements

• Bachelor's or Master's degree in Business Management or equivalent.
• Typically 4-6 years experience.
• Experience designing and implementing policies, processes, and tools to provide operations support for sales activities.
• Strong analytical, statistics and problem solving skills.
• Understanding of and experience in applying business and sales operations practices and process design to situations.
• Using forecasting and planning methodologies to develop guidance for deploying sales and operational resources and activities.
• Excellent written and verbal communication skills mastery in English and local language.
• Ability to effectively communicate sales operations plans, proposals, and results, and negotiate options at management levels.
• PMI and Lean Six Sigma certification is a plus (yet not mandatory).
• Mastery in BI and Power Apps also a plus (yet not mandatory).

Core Competencies

Demonstrates expertise in designing and implementing sales operations processes and tools, with a strong focus on analytics, forecasting, and resource deployment. Proficient in communicating complex data insights and recommendations to stakeholders while mentoring less-experienced staff.

Certifications & Qualifications

• PMI Certification
• Lean Six Sigma Certification

Tools & Technologies

• Business Intelligence (BI)
• Power Apps