Contract Manager

Ericsson GmbH; Gurugram District; On-site; INR 2,500,000 - 3,600,000; Full time

Job summary

Ericsson GmbH in Gurgaon, India is seeking an experienced Contract Manager to join its central contract team for Market Area Sout-East Asia, Oceania and India. You will lead complex negotiations, manage contracts through their lifecycle, and collaborate across commercial teams to align risk, profitability, and obligations.

The role requires 10+ years of experience in technology agreements, strong negotiation and governance skills, and proficiency with MS Office and CLM tools.

Qualifications

• 10+ years of relevant experience in contract management.
• 5+ years managing complex, customer-facing technology agreements.
• Strong negotiation and risk governance capabilities.
• Excellent stakeholder leadership and communication skills.
• Proficient with MS Office and CLM tools.

Responsibilities

• Lead or support contract managers through coaching and reviews.
• Draft, negotiate, and finalize contracts with suppliers.
• Ensure contracts are signed and stored in Salesforce or equivalent.
• Govern contract risk management, change control, and disputes.
• Monitor performance, protect margin and cash flow, drive closure.
• Provide regular reporting on lifecycle improvements and handshakes.

Skills

Negotiation

Commercial management

Contract administration

Risk governance

Profitability analysis

Stakeholder leadership

Communication

Independent work

Tools

Microsoft Office

Contract lifecycle management

Job description

Join our Team

About this opportunity

Ericsson is looking for an experienced Contract Manager to join Ericsson’s central contract team for Market Area Sout-East Asia, Oceania and India. The role combines a mix of Marlet Area wide strategic initiatives and direct support on an ad hoc basis for complex technology contract negotiations and management of agreements throughout their lifecycle for customer accounts across the Marlet Area. The key objective of the role is to create contractual outcomes which balance commercial ambition, customer relationships, risk, profitability, and Ericsson’s business-critical terms and conditions. This is a highly influential role for a confident, analytical professional who can challenge constructively, recommend practical solutions, and turn contract management into a source of innovation and continuous improvement.

What you will do

A. MA Strategic Initiatives

• Lead or support contract managers on the ground through coaching, deal reviews, escalation support, and shared problem-solving.
• Strengthen collaboration across Commercial teams and other stakeholders involved in the contract lifecycle.
• Contribute to creation of practical training and knowledge-sharing sessions around relevant topics, including offer review, negotiation strategy, risk mitigation, CCB governance, claims, and contract closure.
• Provide regular reporting on pre-sales improvements, post-award improvements, and contract handshakes completed across MOAI.
• Use reporting to identify systemic risk, capability gaps, value leakage, and opportunities for repeatable intervention.
• Standardise contract handshakes, risk reviews, offer reviews, negotiation records, and closure evaluations across MOAI. Develop long-term and deal-specific contract strategies aligned with account plans, commercial priorities, customer risk profiles, and Ericsson guidelines.

B. Deal Specific Support

• Evaluate proposals and contractual documentation, identify deviations and risks, and provide clear recommendations for sales decision-making.
• Lead contract drafting, negotiation, escalation, approvals, and finalization, including alignment with suppliers to secure appropriate back-to-back terms.
• Ensure contracts and amendments are signed by authorized signatories, accurately recorded in Salesforce or its successor repository, and handed over through effective contract briefings.
• Establish and govern contract risk management, change control, contract variations, claims, liquidated damages, service credits, and add-on sales.
• Monitor contract performance and compliance across customers and suppliers, resolve disputes, protect margin and cash flow, and maintain customer satisfaction.
• Drive contract closure, including resolution of claims and disputed items, confirmation of surviving obligations, evaluations, and lessons learned.

The skills you bring

• At least 10 years of relevant experience, including 5+ years managing complex customer-facing technology agreements; telecommunications experience is advantageous.
• Strong negotiation, commercial management, contract administration, risk governance, profitability analysis, and opportunity analysis capabilities.
• Working knowledge of Ericsson’s sales directive, BCTC, EBD/BPTC deviation approvals, contract management guidelines, and relevant requirements such as IFRS 15.
• Excellent stakeholder leadership, critical thinking, communication, and decision-making skills.
• Ability to work independently and collaboratively in a fast-paced, high-performance environment.
• Proficiency with Microsoft Office and contract lifecycle management tools, including A.I. native software-based platforms.

All academic credentials must be from recognized and accredited institutions and are further subject to verification.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: India (IN) || Gurgaon