Consultation Executive

Astrotalk; Sector 10; On-site; INR 240,000 - 360,000; Full time

Job summary

Astrotalk is seeking empathetic Consultation Executives to interact with US-based users via text chats, voice notes, and calls. You will provide personalized guidance, helping users gain clarity on personal and professional matters in a warm, patient manner.

Ideal candidates include backgrounds in psychology, counselling, life coaching or related fields, with excellent English and strong communication skills. Freshers welcome; day shift 08:00 AM - 05:00 PM in India.

Qualifications

• Excellent written and spoken English.
• Strong communication, active listening, and interpersonal skills.
• Empathetic, patient, and genuinely helpful in nature.
• Freshers with relevant educational backgrounds are welcome to apply.
• Comfortable working in a day shift (08:00 AM - 05:00 PM).

Responsibilities

• Interact with US-based users through text, voice notes, and calls.
• Understand users' concerns and provide thoughtful, personalized guidance.
• Help users gain clarity and perspective on personal and professional matters.
• Maintain a warm, empathetic, patient, and genuinely people-oriented communication style.

Skills

Empathetic

Active listening

Interpersonal skills

English communication

Education

Psychology

Counselling

Life Coaching

Wellness

Related fields

Job description

We are looking for empathetic, helpful, and confident Consultation Executives to interact with users from the US and provide personalized guidance and support through text chats, voice notes, and calls. The role involves understanding users' concerns, having meaningful conversations, and helping them gain clarity and perspective on relationships, personal growth, career, and different aspects of life.

Role & responsibilities

• Interact with US-based users through text, voice notes, and calls.
• Understand users' concerns and provide thoughtful, personalized guidance.
• Help users gain clarity and perspective on personal and professional matters.
• Maintain a warm, empathetic, patient, and genuinely people-oriented communication style.

Preferred candidate profile

• Background in Psychology, Counselling, Life Coaching, Wellness, or related fields.
• Excellent written and spoken English.
• Strong communication, active listening, and interpersonal skills.
• Empathetic, patient, and genuinely helpful in nature.
• Comfortable working in a day shift (08:00 AM - 05:00 PM).
• Freshers with relevant educational backgrounds are welcome to apply