Consultant - Telesales - Travel

Shashwath Solution; Pune District; On-site; INR 300,000 - 420,000; Full time

Job summary

Shashwath Solution in Pune is seeking a Travel Consultant to respond to inquiries, determine client requirements, and arrange bookings. You will inform clients about cancellation policies, manage budgets, and source transport and accommodation to fit the client’s needs.

This role requires strong writing, research, and interpersonal skills to deliver exceptional travel experiences and ensure mobility and medical needs are considered throughout planning.

Qualifications

• High school diploma or equivalent required.
• Tourism qualification is advantageous.
• Proven travel consultant experience.
• Excellent desktop research and professional writing skills.
• Strong communication and interpersonal skills.
• Ability to source best quotes and manage budgets.
• Capable of delivering multiple outputs within tight deadlines.

Responsibilities

• Responding to inquiries about our company's services and offerings.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.

Skills

Communication

Interpersonal skills

Research skills

Professional writing

Customer service

Education

High school diploma or equivalent

Tourism qualification (advantage)

Job description

Responsibilities :

• Responding to inquiries about our company's services and offerings.- Determining each client's requirements, including destinations, length of stay, and transit time.- Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.- Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.
• Travel Consultant Requirements
• High school diploma or equivalent.
• Qualification in tourism would be added advantage
• Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.