Consultant - Telesales

Shashwath Solution; Pune District; On-site; INR 300,000 - 540,000; Full time

Job summary

Shashwath Solution in Pune, India, is seeking a Travel Consultant to handle inquiries, assess client needs, and finalize bookings across local and international destinations.

The role requires strong research and writing skills, excellent communication, and the ability to source competitive quotes while managing budget constraints. You will coordinate transport, accommodations, and curated excursions, ensuring client satisfaction.

Qualifications

• High school diploma or equivalent.
• Qualification in tourism would be added advantage.
• Demonstrable experience as travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.

Responsibilities

• Responding to inquiries about our company's services and offerings.
• Determining each client's requirements, including destinations, length of stay, and transit time.
• Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.

Skills

Communication

Empathy

Interpersonal skills

Research skills

Professional writing

Quotes sourcing

Education

High school diploma

Tourism qualification

Job description

Travel Consultant Responsibilities :

• - Responding to inquiries about our company's services and offerings.
• - Determining each client's requirements, including destinations, length of stay, and transit time.
• - Ensuring that clients pay the deposit before you commence with bookings.
• - Informing clients about the cancellation policy, including salient dates and all penalties.
• - Ascertaining and adhering to the available budget.
• - Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.
• - Securing accommodation that is best suited to the budget and location of choice.
• - Planning excursions based on each client's needs and interests.
• - Accounting for mobility and medical needs during each phase of the trip planning process.

Travel Consultant Requirements :

• - High school diploma or equivalent.
• - Qualification in tourism would be added advantage
• - Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• - Computer literate, with exceptional desktop research and professional writing skills.
• - Top-notch interpersonal skills, including communication, respect, and empathy.
• - Ability to source the best quotes.
• - A knack for delivering multiple outputs within tight turnaround times, as needed.
• - Capacity to deliver commendable services that surpass clients' expectations.