Consultant - Telesales - Travel

Shashwath Solution; Dadri; On-site; INR 201,000 - 268,000; Full time

Job summary

Shashwath Solution in Dadri, Uttar Pradesh, is seeking a travel consultant to handle end-to-end travel arrangements for clients. You will respond to inquiries, determine client requirements, and guide bookings from transport to accommodation while respecting budgets and timelines.

Prospective candidates should have a high school diploma, a tourism qualification is a plus, and demonstrable experience in local and international travel planning. Strong research and writing skills are essential.

Qualifications

• High school diploma or equivalent required.
• Tourism qualification would be an added advantage.
• Demonstrable experience as a travel consultant with local and international travel arrangements.
• Computer literate with desktop research and professional writing skills.

Responsibilities

• Respond to inquiries about services and offerings.
• Determine each client's requirements (destinations, length of stay, transit time).
• Inform clients about cancellation policy, salient dates, and penalties.
• Ensure deposit payment before bookings commenced.
• Adhere to client budgets and select transport accordingly.
• secure accommodation aligning with budget and location of choice.
• Plan excursions based on client needs and interests.
• Account for mobility and medical needs during trip planning.

Skills

Interpersonal skills

Communication

Empathy

Research skills

Professional writing

Quote sourcing

Time management

Computer literacy

Education

High school diploma or equivalent

Tourism qualification (advantage)

Job description

Responsibilities :

• Responding to inquiries about our company's services and offerings.- Determining each client's requirements, including destinations, length of stay, and transit time.- Ensuring that clients pay the deposit before you commence with bookings.
• Informing clients about the cancellation policy, including salient dates and all penalties.
• Ascertaining and adhering to the available budget.
• Selecting the most appropriate transport based on the available finances, requisite departure and arrival times, and preferred duration of transit.- Securing accommodation that is best suited to the budget and location of choice.
• Planning excursions based on each client's needs and interests.
• Accounting for mobility and medical needs during each phase of the trip planning process.
• Travel Consultant Requirements
• High school diploma or equivalent.
• Qualification in tourism would be added advantage
• Demonstrable experience as a travel consultant, with expertise in local and international travel arrangements.
• Computer literate, with exceptional desktop research and professional writing skills.
• Top-notch interpersonal skills, including communication, respect, and empathy.
• Ability to source the best quotes.
• A knack for delivering multiple outputs within tight turnaround times, as needed.
• Capacity to deliver commendable services that surpass clients' expectations.