CONFIGURATION MANAGER L1

Wipro Ltd.; Pune District; On-site; INR 1,000,000 - 1,800,000; Full time

Job summary

Wipro is seeking a Configuration Manager L1 in Pune, Maharashtra to drive CMDB population, maintain accurate configuration data, and align Change Management activities. The role focuses on baselines, audits, and ongoing process improvement within a multi-site IT environment.

The ideal candidate will have 5–8 years in Configuration Management, strong analytical skills, and experience with SCM tools and build automation. Wipro values diversity and equal opportunity.

Qualifications

• Software Asset Management experience required.
• 5-8 years of IT industry experience required.
• Configuration Management experience required.

Responsibilities

• Populate the CMDB to ensure accuracy.
• Align activities with Change Management process.
• Ensure CMS has up-to-date information.
• Take regular CMDB snapshots and maintain baselines.
• Trigger auditing of CMDB and implement communications plan using RACI.
• Ensure backups and use Definitive Media Library as needed.
• Recommend Service Improvement Plans.
• Ensure the Service Asset & Configuration process is fit for purpose.
• Develop and improve the Configuration Management process and its metrics.
• Ensure process meets objectives.

Skills

Analytical thinking

Communication skills

Presentation skills

Conflict resolution

IT technical background

Configuration Management

CMDB knowledge

Software lifecycle understanding

Multi-site experience

SCM & build automation

Tools

SCM tools

Build automation

Defect management tools

Document/source code management

Job description

CONFIGURATION MANAGER L1

City: Pune
State/Province: Maharashtra

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Responsibilities

• Populating the CMDB
• Ensuring the pre-defined activities are aligned with the Change Management process
• Ensuring the CMS provides accurate and up to date information.
• Ensuring regular snapshots and Configuration Baselines are taken and protected
• Triggering an auditing process on the CMDBImplementing a Communications plan upon changes in the CMDB, using the RACI model.
• Ensuring backups are taken as appropriateConsidering the usage of a Definitive Media Library as appropriate.
• Making recommendations for Service Improvement Plans
• Ensuring the Service Asset and Configuration process is performed as designed.
• Developing a Service Asset and Configuration Management process m
• Ensuring the Service Asset and Configuration Management process is fit for purpose.
• Ensuring process description meets objectives
• Sponsorship, design, and continual improvement of the process and its metrics.

Key Skills & Competencies

• Good analytic and decision-making skills.
• Good communication skills.
• Good presentation skills.
• Must have conflict resolution abilities.
• Technical background with demonstrated skills in at least one or multiple IT technologies / disciplinesIT hardware and Software setup, management and troubleshooting capabilitiesConfiguration Management experience on document control, source code management, and Defect Management toolsShould be able to create a CMDB repositoryShould have understanding of the software development lifecycleExperience of working in a multi-site environmentExtensive experience with SCM tools and with build automation software

Mandatory Skills

• Software Asset Management
• Experience: 5-8 Years

We are building a modern Wipro. We are an end‑to‑end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Wipro is committed to creating an accessible, supportive, and inclusive workplace. Reasonable accommodation will be provided to all applicants including persons with disabilities, throughout the recruitment and selection process. Accommodations must be communicated in advance of the application, where possible, and will be reviewed on an individual basis. Wipro provides equal opportunities to all and values diversity.