Asset and Configuration Manager L1 – Wipro
Location: Pune, Maharashtra, India.
RESPONSIBILITIES
- Populating the CMDB
- Ensuring the pre‑defined activities are aligned with the Change Management process
- Ensuring the CMS provides accurate and up to date information
- Ensuring regular snapshots and configuration baselines are taken and protected
- Triggering an auditing process on the CMDB
- Implementing a communications plan on changes in the CMDB, using the RACI model
- Ensuring backups are taken as appropriate
- Considering the usage of a definitive media library as appropriate
- Making recommendations for service improvement plans
- Ensuring the Service Asset and Configuration process is performed as designed
- Developing a Service Asset and Configuration Management process
- Ensuring the Service Asset and Configuration Management process is fit for purpose
- Ensuring process description meets objectives
- Sponsorship, design, and continual improvement of the process and its metrics
- Following the organization’s policies relating to employment
KEY SKILLS AND COMPETENCIES
- Good analytic and decision‑making skills
- Good communication skills
- Good presentation skills
- Conflict resolution abilities
- Technical background with demonstrated skills in at least one or multiple IT technologies/disciplines
- IT hardware and software setup, management and troubleshooting capabilities
- Configuration management experience on document control, source code management, and defect management tools
- Ability to create a CMDB repository
- Understanding of the software development lifecycle
- Experience working in a multi‑site environment
- Extensive experience with SCM tools and build automation software
Experience
5‑8 Years
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Engineering and Information Technology
Industries
IT Services and IT Consulting