Asset and Configuration Manager L1

Wipro; Pune District; On-site; INR 900,000 - 1,300,000; Full time

Job summary

A global IT services company is seeking an Asset and Configuration Manager (L1) to manage the CMDB, ensuring that configurations are up-to-date and aligned with Change Management processes. Ideal candidates should have 5-8 years of experience in configuration management, along with strong analytic and technical skills. This full-time role offers the opportunity to be part of a modern digital transformation team in a collaborative environment.

Qualifications

• 5-8 years of relevant experience in IT services.
• Mid-Seniority level role.
• Experience in configuration management practices.
• Experience with SCM tools and build automation is preferred.

Responsibilities

• Populate the CMDB.
• Align activities with Change Management processes.
• Ensure accuracy of CMS information.
• Perform regular snapshots and baselines on configurations.
• Trigger auditing processes on CMDB.
• Implement communications plans for CMDB changes.
• Ensure appropriate backups are taken.
• Consider usage of a definitive media library.
• Make recommendations for service improvement.
• Follow the organization's employment policies.
• Developing a service asset and configuration management process.
• Ensuring the service asset and configuration management process is fit for purpose.
• Ensuring process description meets objectives.
• Sponsorship, design, and continual improvement of the process and its metrics.
• Following the organization's policies relating to employment.

Skills

Analytic skills

Communication skills

Presentation skills

Conflict resolution

Technical background in IT technologies

IT hardware/software management

Configuration management experience

CMDB repository creation

Software development lifecycle understanding

Experience in multi-site environments

SCM tools and build automation experience

Job description

Job Description

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Responsibilities

• Populating the CMDB
• Ensuring the pre‑defined activities are aligned with the Change Management process
• Ensuring the CMS provides accurate and up‑to‑date information
• Ensuring regular snapshots and configuration baselines are taken and protected
• Triggering an auditing process on the CMDB
• Implementing a communications plan upon changes in the CMDB, using the RACI model
• Ensuring backups are taken as appropriate
• Considering the usage of a definitive media library as appropriate
• Making recommendations for service improvement plans
• Ensuring the service asset and configuration process is performed as designed
• Developing a service asset and configuration management process
• Ensuring the service asset and configuration management process is fit for purpose
• Ensuring process description meets objectives
• Sponsorship, design, and continual improvement of the process and its metrics
• Following the organization's policies relating to employment

Key Skills and Competencies

• Good analytic and decision‑making skills
• Good communication skills
• Good presentation skills
• Conflict resolution abilities
• Technical background with demonstrated skills in at least one or multiple IT technologies/disciplines
• IT hardware and software setup, management and troubleshooting capabilities
• Configuration management experience on document control, source code management and defect management tools
• Ability to create a CMDB repository
• Understanding of the software development lifecycle
• Experience working in a multi‑site environment
• Extensive experience with SCM tools and build automation software

Experience

5-8 Years

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

IT Services and IT Consulting

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