Flexera SAM Admin

Wipro Ltd.; Pune District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Wipro Limited in Pune is seeking professionals to manage and optimize the Configuration Management Database (CMDB) as part of IT service management. The role focuses on populating CMDB, aligning with Change Management, maintaining accurate data, baselines, and regular audits.

It includes implementing communication plans using RACI and ensuring backups and DML readiness. The candidate should have strong analytics, communication, and presentation skills, with solid background in IT technologies,

Qualifications

• Software Asset Management experience, 5-8 years.
• Experience in Configuration Management, CMDB population and SCM workflows.
• Knowledge of ITIL-aligned Change Management processes.

Responsibilities

• Populate the CMDB and ensure data accuracy.
• Align activities with Change Management process.
• Ensure CMS contains up-to-date information and baselines.
• Trigger auditing of CMDB and implement communications per RACI.
• Ensure backups and readiness of Definitive Media Library as needed.
• Propose Service Improvement Plans and ensure SAM/CMDB processes meet objectives.

Skills

Software Asset Management

Configuration Management

CMDB

Build automation

Defect Management

SCM tools

Tools

SCM tools

Defect Management tools

Job description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

Do

RESPONSIBILITIES

• Populating the CMDB
• Ensuring the pre-defined activities are aligned with the Change Management process
• Ensuring the CMS provides accurate and up to date information.
• Ensuring regular snapshots and Configuration Baselines are taken and protected
• Triggering an auditing process on the CMDB
• Implementing a Communications plan upon changes in the CMDB, using the RACI model.
• Ensuring backups are taken as appropriate
• Considering the usage of a Definitive Media Library as appropriate.
• Making recommendations for Service Improvement Plans
• Ensuring the Service Asset and Configuration process is performed as designed.
• Developing a Service Asset and Configuration Management process m
• Ensuring the Service Asset and Configuration Management process is fit for purpose.
• Ensuring process description meets objectives
• Sponsorship, design, and continual improvement of the process and its metrics.
• Follow the organization's policies relating to employment

KEY SKILLS AND COMPETENCIES

• Good analytic and decision-making skills.
• Good communication skills.
• Good presentation skills.
• Must have conflict resolution abilities.
• Technical background with demonstrated skills in at least one or multiple IT technologies / disciplines
• IT hardware and Software setup, management and troubleshooting capabilities
• Configuration Management experience on document control, source code management, and Defect Management tools
• Should be able to create a CMDB repository
• Should have understanding of the software development lifecycle
• Experience of working in a multi-site environment
• Extensive experience with SCM tools and with build automation software

Mandatory Skills: Software Asset Management.Experience: 5-8 Years.Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

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