Computer Hardware Engineer / IT Support Engineer

Jully Kumari; Patna; On-site; INR 203,000 - 243,000; Full time

Job summary

ATS Global IT Services & Supplies in Patna, Bihar, is seeking a Computer Hardware Engineer with 1-3 years of experience. The role focuses on hardware troubleshooting, desktop and laptop repair, and configuring peripherals. You will install Windows, troubleshoot software, and assist customers with IT solutions.

The candidate will perform routine maintenance tasks including firmware and driver updates, backups, and basic networking. Full-time position based in Patna.

Qualifications

• 1-3 years of experience in computer hardware engineering or a related field.
• Strong knowledge of desktop support and laptop repair.
• Experience with RAM/HDD/SSD installation and troubleshooting; basic networking concepts and printers.

Responsibilities

• Provide computer hardware troubleshooting and repair services for desktops, laptops, peripherals and other devices.
• Install and configure Windows on new or existing computers as needed.
• Troubleshoot software problems using diagnostic tools and techniques.
• Collaborate with customers to understand requirements and provide IT technical support solutions.
• Perform routine maintenance: update firmware, drivers, and backups.

Skills

Desktop support

Laptop repair

RAM/SSD installation

HDD installation

Networking concepts

Peripheral devices (printers)

Job description

Computer Hardware Engineer

Company: ATS Global IT Services & Supplies

Location: Patna, Bihar

Experience: 13 Years

Job Type: Full-Time

Salary: Up to 20,000 per month (based on experience and skills)

Roles and Responsibilities

• Provide computer hardware troubleshooting and repair services to resolve issues related to desktops, laptops, peripherals, and other electronic devices.
• Install and configure Windows operating systems on new computers or existing ones as needed.
• Troubleshoot software problems using various diagnostic tools and techniques.
• Collaborate with customers to understand their requirements and provide effective solutions for IT technical support.
• Perform routine maintenance tasks such as updating firmware, drivers, and performing backups.

Desired Candidate Profile

• 1-3 years of experience in computer hardware engineering or a related field.
• Strong knowledge of desktop support, laptop repair, RAM/HDD/SSD installation/configuration/troubleshooting.
• Proficiency in installing/configuring peripheral devices (e.g., printers) and basic networking concepts.