Community Manager

Get Structured Consulting Services Pvt Ltd; New Delhi; On-site; INR 500,000 - 800,000; Full time

Job summary

Get Structured Consulting Services Pvt Ltd is seeking a Human Resources Associate to enhance community engagement through strategic initiatives. The role involves developing community strategies, managing social media, and organizing events to foster relationships and brand visibility. Ideal candidates will have proven experience in community management and strong communication skills.

Qualifications

• Proven experience as a Community Manager.
• Experience in launching community projects.
• Hands-on experience with social media management.

Responsibilities

• Develop community strategies and enhance brand visibility.
• Organize events to engage the community.
• Monitor online presence and community health.

Skills

Community Management

Communication Skills

Social Media Expertise

Analytical Ability

Attention to Detail

Education

BSc in Marketing, Communications, or related field

Tools

Content Management Systems

Digital Marketing Tools

Data Analytics

Job description

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Human Resources Associate at Get Structured Consulting Services

About Us:

Gateway Platforms Pvt Ltd:

Gateway Platforms is the parent company. We are a platform that brings people, ideas, and resources together to create and move mountains in the world, making it a better place. The two initiatives you will be working on primarily under GPPL are:

TEDxGateway:

As Asia's largest TEDx program, TEDxGateway sparks global conversations by uniting top minds to share their ideas and innovations. We provide a stage for groundbreaking ideas, inspiring thousands and catalyzing change across various sectors.

EDGE Community:

EDGE Community is our digital private members community for thought leaders and change-makers, offering exclusive events, masterclasses, and networking opportunities to foster personal and professional growth among future leaders.

What You’ll Do:

• Develop Community Strategies: Plan and implement social media and communication campaigns that align with marketing strategies to boost engagement.
• Community Building: Organize and participate in events (online and offline) to build a stronger community and enhance brand visibility.
• Monitor Online Presence: Track feedback, reviews, and community insights across platforms to report on community health and areas of improvement.
• Cross-Team Collaboration: Coordinate with Marketing, PR, Communications, Development, and Sales teams to ensure brand consistency and stay updated on new products/features.
• Relationship Building: Develop and maintain relationships with customers, potential customers, industry professionals, and journalists.
• Event Management: Organize and execute events, both virtual and in-person, that engage the community and promote the brand.
• Customer Engagement: Respond promptly to comments, customer queries, and feedback to ensure satisfaction and foster relationships.
• Crisis Management: Lead conflict resolution efforts within the community to maintain a positive and respectful environment.
• Report and Analyze: Track key metrics like event attendance, social engagement, and online traffic, preparing detailed reports on community activities.

Who You Are:

• Experience: Proven work experience as a Community Manager, with a demonstrated ability to grow and engage a community through various initiatives.
• Community Initiatives: Experience launching and managing community projects such as ambassador programs, online forums, and event series.
• Communication Skills: Excellent verbal and written communication skills, with the ability to manage customer engagement across different platforms.
• Social Media Expertise: Hands-on experience managing social media for brands, with a deep understanding of online customer engagement metrics and website traffic.
• Marketing Knowledge: Familiarity with online marketing, including content creation, SEO, and multi channel digital campaigns.
• Attention to Detail: Strong attention to detail, organizational skills, and the ability to handle multiple tasks simultaneously.
• Analytical Ability: Ability to track, interpret, and report on community metrics, online engagement, and traffic trends.
• Educational Background: BSc in Marketing, Communications, or a related field; certifications in community management, digital marketing, or social media are a plus.
• Technical Skills: Knowledge of content management systems, digital marketing tools, data analytics, and social media platforms.
• Adaptability: Ability to stay updated on emerging digital trends and adjust community strategies accordingly.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Human Resources Services

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