Community Leader

parentune.com

Gurugram District

On-site

INR 800,000 - 1,000,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Opportunities for growth

High impact and ownership

Job summary

A leading parenting support platform in Gurgaon seeks a Community Leader to engage and build a parent community across multiple platforms. This full-time in-office role focuses on enhancing the parent experience, resolving queries quickly, and facilitating workshops. Ideal candidates have community-building experience and strong communication skills. Join us to create impactful support for parents.

Qualifications

Experience in building online communities.
Ability to track metrics and log insights.
Experience in consumer onboarding.

Responsibilities

Lead conversations across app forums and WhatsApp groups.
Design onboarding journeys for new parents.
Curate and moderate parent workshops.

Skills

Community building

Fast query resolution

Effective communication

Data tracking and metrics

Job description

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Behind every great parent is a strong support system.

At Parentune, we’re building that system—day in, day out.

The Community Leader role sits at the heart of this mission. You're not here to just “moderate” a forum. You’re here to build a real-time, high-trust, high-retention parent community—across platforms, age buckets, and needs.

From resolving queries at record speed to running expert-led sessions and scaling parent-to-parent conversations, this role is for someone who wants to create daily value—and see that value reflected in a parent’s relief, action, and return.

What You’ll Own

End-to-end parent experience in the community: How a parent feels, interacts, and stays with us

Daily parent engagement: Lead conversations across app forums, WhatsApp groups, and live sessions

Fast, accurate query resolution: Coordinate with Doctors, Experts, Content team, and internal stakeholders

Community onboarding: Design high-conversion journeys for new parents, make them feel seen from day one

Retention building: Spot drop-offs and create content and engagement loops to bring parents back

Workshop + Event support: Curate, moderate, and follow up on parent workshops (online)

Feedback loops: Capture daily insights and work with the product, content, and growth teams to improve

Who You Are

A community-first thinker—you know the difference between reach and retention

Sharp at writing, even sharper at listening—you decode what parents don’t say

Fast, dependable, and detail-obsessed—you follow through on every conversation thread

You’ve run WhatsApp or app communities, and you know what makes users come back

You’re at ease speaking with Parents, Doctors, and Experts—and can hold your ground

You thrive on systems—tracking metrics, logging insights, and improving playbooks

Worked in a startup before

Built communities for a parenting or health brand

Worked on consumer onboarding

Are a parent yourself—you’ll know exactly what we mean when we say “frazzled mom at 2 AM”

Why This Role Matters

Parentune is India’s most trusted parenting community. The work you do here impacts real decisions made by real parents—for their child’s health, nutrition, wellbeing and development.

This isn’t a passive role. It’s the difference between a parent feeling lost, and a parent feeling understood and supported.

What You’ll Get

High ownership, clear impact, and direct visibility with Leadership

Opportunities to grow into team leadership and growth pathways

A fast-moving, feedback-driven environment where you can initiate, learn, and scale

Competitive salary and the chance to work on something that truly matters

Before You Apply

This is a full-time, in-office role based in Gurgaon.

It is not a freelance, consulting, or remote opportunity.

If you're the kind of person who stays up wondering how to build trust at scale, build a support ecosystem for Indian parents, and move fast—this is the role for you.

Let’s create the future of parenting support, together.

Seniority level