Commercial Support Specialist

TVH Group; Pune District; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance for family

Retirement benefits

Healthy work–life balance

Internal career opportunities

Access to LinkedIn Learning

Training courses

Job security

Job summary

TVH Group is seeking a candidate for an administrative role in Pune District, India. The responsibilities include handling sales administration tasks, supporting customers and internal stakeholders, performing data entry, and ensuring process adherence. The role encourages personal development through training and offers job security with a global firm committed to India.

The role features a rotational shift schedule and provides various benefits, including competitive salary, medical insurance for families, retirement benefits, and opportunities for professional development.

Responsibilities

• Handles standard administrative tasks such as processing emails and managing orders.
• Responds to customer and stakeholder queries, providing routine information.
• Performs data entry and documentation duties with a focus on accuracy.
• Organizes work based on priorities and ensures timely execution.
• Carries out tasks in line with defined procedures and suggests improvements.
• Provides input for standard reports by gathering relevant data.
• Develops knowledge of administrative tools and procedures.

Job description

Responsibilities

• Sales Administration – Handles standard administrative tasks such as processing emails, entering data, and managing orders or requests in applicable systems. Maintains accurate records, follows established procedures, and escalates non‑routine or unclear issues to supervisors for accuracy and continuity.
• Customer & Internal Support – Responds to basic customer and internal stakeholder queries, providing routine information and referring more complex issues to appropriate colleagues. Serves as a point of contact for day‑to‑day questions, ensuring high‑quality service in line with procedures.
• Data Entry & Documentation – Performs repetitive administrative duties with a focus on accuracy and efficiency. Reviews, registers, and adjusts data according to agreed procedures and rules to ensure completeness of sales‑related information in the systems.
• Work Scheduling & Allocation – Organizes own daily work based on established priorities and instructions, ensuring timely execution of tasks under supervision.
• Process Adherence & Process Improvement – Carries out tasks in line with defined procedures and standards, signals bottlenecks or inefficiencies, and suggests improvements to streamline processes.
• Reporting – Provides input for standard reports by gathering and sharing relevant data from daily commercial administration tasks, following established formats and reporting guidelines. Ensures accuracy and completeness of information to support internal monitoring and decision‑making.
• Personal Capability Building – Develops and maintains basic knowledge of administrative tools, systems, and procedures through formal and informal training and coaching.

Work Schedule

Rotational shifts.

Benefits

• Competitive salary
• Medical insurance for family
• Retirement benefits
• Healthy work–life balance
• Internal career opportunities and professional development, including access to LinkedIn Learning and numerous in‑house/external training courses
• Job security with a global company committed to India