Commercial Support Specialist

TVH; Maharashtra; On-site; INR 223,000 - 357,000; Full time

Benefits offered by this job

Family atmosphere

Competitive salary

Medical insurance

Retirement benefits

Healthy work-life balance

Internal career opportunities

Training courses

Job security

Job summary

A global parts specialist is seeking a dedicated Sales Administrator in Maharashtra, India. This role involves performing administrative tasks related to sales, providing customer and internal support, and ensuring data entry accuracy. The ideal candidate will have good communication skills, attention to detail, and the ability to suggest process improvements. This position offers a competitive salary and various professional development opportunities in a supportive company culture.

Qualifications

• Experience in administrative tasks related to sales.
• Good communication skills for handling customer queries.
• Proficient in data entry with a focus on accuracy.

Responsibilities

• Handle emails and process orders efficiently.
• Respond to customer and internal stakeholder questions.
• Maintain and manage sales-related data accuracy.
• Suggest process improvements for better efficiency.
• Process Adherence & Process Improvement – follow procedures; flag bottlenecks and suggest improvements.
• Reporting – contribute to standard reports by collecting data from administrative tasks.
• Personal Capability Building – develop knowledge of administrative tools and procedures via training.

Skills

Sales Administration

Customer Support

Data Entry

Process Improvement

Process Adherence

Reporting

Personal Capability Building

Job description

Responsibilities

Sales Administration – Perform standard administrative tasks such as handling emails, entering data, and processing orders or requests in applicable systems. Maintain accurate records and follow established procedures to support smooth and efficient sales administration. Escalate any non-routine or unclear issues to more experienced colleagues or supervisors to ensure accuracy and continuity.

Customer & Internal Support – Respond to basic customer and internal stakeholder queries by providing routine information, referring more complex issues to others. Serve as point of contact on day-to-day questions, ensuring high-quality service in line with procedures. Refer more complex or atypical questions to appropriate colleagues, ensuring timely and correct handling in line with escalation procedures.

Data Entry & Documentation – Perform repetitive administrative duties with a focus on accuracy and efficiency. Review, register, and adjust data according to agreed procedures and rules to ensure accuracy and completeness of sales-related information in the systems following standard procedures.

Work Scheduling & Allocation – Organize own daily work based on established priorities and instructions, ensuring timely execution of tasks under supervision.

Process Adherence & Process Improvement – Carry out tasks in line with defined procedures and standards. Signal bottlenecks or inefficiencies in routine activities and suggest improvements to streamline processes.

Reporting – Provide input for standard reports by gathering and sharing relevant data from daily commercial administration tasks, following established formats and reporting guidelines. Ensure accuracy and completeness of the information to support internal monitoring and decision-making.

Personal Capability Building – Develop and maintain basic knowledge of administrative tools, systems, and procedures by participating in formal and informal training and coaching.

Rotational Shifts

What’s In It For You

• A family atmosphere, people‑centric culture, where your emotional and physical well‑being matters.
• A company of great colleagues with a global mindset, where you feel welcomed from day one.
• A competitive salary, medical insurance for family, retirement benefits
• Healthy work–life balance
• Internal career opportunities, professional development, including access to LinkedIn Learning and many in‑house/external training courses
• Job security working for a global company with strong presence & commitment in India.

PEOPLE ARE AT OUR HEART

TVH is a global business with a family atmosphere, where people are at the center. We value clarity, mutual respect, kindness and open communication. Our people are down‑to‑earth, easy to work and engage with. We welcome differences and celebrate new ideas.

About TVH

TVH is a parts specialist for quality parts and accessories for material handling, industrial vehicles, and construction and agricultural equipment. Working at TVH is opting for a company that excels as an international market leader and is well‑known for its unstoppable craving for innovation.