Commercial Manager

Keya Foods International; Mumbai; On-site; INR 1,500,000 - 2,100,000; Full time

Job summary

Keya Foods International is seeking an experienced Commercial Manager to oversee commercial operations, distributor relationships, claims, margins, and trade-related issues. You will use strong analytical and negotiation skills to minimize losses and ensure smooth business operations.

You will coordinate with Sales, Finance, Supply Chain, and distributors to resolve discrepancies, validate claims, and improve processes.

Qualifications

• Experience in commercial management, distributor management, sales operations, or finance operations.
• Strong knowledge of claims settlement, distributor reconciliation, margin management, and expiry/damage resolution.
• Strong analytical and numerical skills with attention to detail.
• Excellent communication, negotiation, and stakeholder-management skills.

Responsibilities

• Manage and resolve distributor claims, ensuring timely validation, settlement, and closure.
• Handle distributor gap resolution, identifying discrepancies and coordinating with relevant teams for corrective action.
• Monitor and manage product margins, pricing structures, discounts, and commercial schemes.
• Manage expiry and damage claims, including verification, reconciliation, approvals, and settlement.
• Coordinate with Sales, Finance, Supply Chain, and distributors to resolve commercial discrepancies.
• Review distributor accounts and identify commercial leakages, outstanding claims, and financial discrepancies.
• Develop and maintain effective processes for claim validation and settlement.
• Analyze commercial data and prepare MIS reports, dashboards, and performance reports for management.
• Ensure compliance with company policies, commercial agreements, and approval processes.
• Support negotiations with distributors and internal stakeholders to achieve commercially viable resolutions.
• Identify recurring commercial issues and recommend process improvements to reduce future claims and losses.
• Maintain accurate documentation and records of claims, settlements, margins, and distributor reconciliations.

Skills

Commercial Management

Distributor Management

Sales Operations

Finance Operations

MS Excel

Stakeholder management

Negotiation

Tools

MS Excel

Commercial reporting tools

Job description

We are looking for an experienced Commercial Manager responsible for managing commercial operations, distributor relationships, claims, margins, and trade-related issues. The role requires strong analytical, negotiation, and problem-solving skills to ensure smooth business operations and minimize commercial losses.

Key Responsibilities

• Manage and resolve distributor claims, ensuring timely validation, settlement, and closure.
• Handle distributor gap resolution, identifying discrepancies and coordinating with relevant teams for corrective action.
• Monitor and manage product margins, pricing structures, discounts, and commercial schemes.
• Manage expiry and damage claims, including verification, reconciliation, approvals, and settlement.
• Coordinate with Sales, Finance, Supply Chain, and distributors to resolve commercial discrepancies.
• Review distributor accounts and identify commercial leakages, outstanding claims, and financial discrepancies.
• Develop and maintain effective processes for claim validation and settlement.
• Analyze commercial data and prepare MIS reports, dashboards, and performance reports for management.
• Ensure compliance with company policies, commercial agreements, and approval processes.
• Support negotiations with distributors and internal stakeholders to achieve commercially viable resolutions.
• Identify recurring commercial issues and recommend process improvements to reduce future claims and losses.
• Maintain accurate documentation and records of claims, settlements, margins, and distributor reconciliations.

Required Skills & Experience

• Experience in Commercial Management, Distributor Management, Sales Operations, or Finance Operations.
• Strong knowledge of claims settlement, distributor reconciliation, margin management, and expiry/damage resolution.
• Strong analytical and numerical skills with attention to detail.
• Excellent communication, negotiation, and stakeholder-management skills.
• Proficiency in MS Excel and commercial reporting tools.
• Ability to manage multiple issues and coordinate with cross-functional teams.
• Strong problem-solving and decision-making abilities.

Key Performance Indicators (KPIs)

• Timely closure of distributor claims.
• Reduction in outstanding commercial claims.
• Effective resolution of distributor gaps and discrepancies.
• Margin accuracy and optimization.
• Reduction in expiry and damage-related losses.
• Improved distributor satisfaction and commercial process efficiency.

Company Website :- www.keyafoods.com