Commercial loans Executive

Mahindra Finance; Thiruvananthapuram; Hybrid; INR 300,000 - 600,000; Full time

Job summary

Mahindra Finance in Thiruvananthapuram, Kerala, seeks a field-strong sales professional to drive new car and pre-owned car loan acquisitions. You will build dealer networks, explain loan terms, and ensure smooth end-to-end processing with credit and operations teams.

Strong emphasis on customer handling, KYC/compliance, and post-disbursement support, including onboarding and repayment queries. Field visits and target achievement are essential to success.

Qualifications

• Experience in selling loans or financial products.
• Ability to build and maintain dealer/DSA/broker relationships.
• Strong customer handling and needs assessment skills.
• Proficient in collecting and verifying documentation (KYC, income proofs).

Responsibilities

• Source customers for New Car loans and Pre-Owned Car Loans.
• Explain loan terms, rates, EMI plans and required documents.
• Coordinate with credit and operations teams for file processing.
• Submit cases for credit approval and follow up until disbursal.
• Provide post-disbursement support including onboarding and repayments.

Skills

Sales

Dealer relations

Customer handling

Documentation

Tools

CRM software

Job description

. Key Responsibilities

A. Sales & Business Development

• Source customers for New Car loans & Pre Owned Car Loans.
• Build and maintain strong relations with dealers, DSA, Brokers, and local influencers.
• Achieve monthly sales targets for loan disbursement.
• Conduct field visits to identify new business opportunities.

B. Customer Handling

• Understand customer needs and recommend suitable loan products.
• Explain loan terms, interest rates, EMI plans, and documentation requirements.
• Assist customers in application filling and ensure end-to-end support.

C. Documentation & Verification

• Collect and verify customer KYC, income proof, bank statements, and other required documents.
• Ensure accuracy and compliance as per company policies.
• Coordinate with credit and operations teams for file processing.

D. Loan Processing

• Submit cases for credit approval and follow up until disbursal.
• Update tracking sheets or CRM systems with real-time loan status.
• Resolve discrepancies and support verification officers during field investigations.

E. Post-Disbursement Support

• Ensure onboarding and welcome call completion.
• Coordinate with customers for repayment-related queries.
• Assist in overdue follow-ups when required.