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Featherlite is seeking a detail-oriented administrator to handle payment collection, client follow-ups, and documentation. You will maintain client and payment records in Excel and prepare Word documents, ensuring accuracy and timeliness.
You will coordinate with internal teams on client requirements, perform site visits when needed, and support day-to-day commercial activities. Proficiency with MS Excel/Word and strong communication skills are essential.
Contact clients through calls and emails for payment collection and follow-ups.
Follow up with clients regarding pending payments and required documents.
Maintain and update client and payment records in Excel.
Prepare and maintain Excel and Word documentation.
Coordinate with internal teams regarding client requirements and payment status.
Conduct site visits for documentation whenever required.
Maintain proper records of client communication and follow-ups.
Ensure timely completion and submission of required documents.
Support the team in day-to-day commercial activities.
Use basic AI tools for documentation and routine activities.
Take ownership of assigned tasks and ensure timely closure.
Good verbal and written communication skills.
Good knowledge of MS Excel and MS Word.
Good email writing and documentation skills.
Strong follow-up and coordination skills.
Basic knowledge of payment/commercial activities.