Commercial Excellence Manager

Siemens Healthineers AG; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Siemens Healthineers AG in Bengaluru is seeking a commercially oriented professional to drive Commercial Excellence initiatives, improve sales effectiveness, and lead CRM and analytics programs. You will train the sales team, manage CRM platforms, and develop performance frameworks to enable data-driven decision making across Sales, Marketing, Finance, and Service.

The role emphasizes leading SFE programs, dashboard creation with Power BI, and forecasting, with cross-functional collaboration and

Qualifications

• Experience in driving sales force effectiveness and commercial excellence frameworks.
• Ability to design territory optimization, sales planning, and funnel management.
• Strong data-driven decision making and performance management capabilities.

Responsibilities

• Drive Commercial Excellence initiatives to improve sales effectiveness, productivity, and business performance.
• CRM process and Tool training for sales team.
• Lead Sales Force Effectiveness (SFE) programs, territory optimization, sales planning, and funnel management.
• Develop and implement commercial excellence frameworks and performance management processes.
• Manage CRM platforms (Oracle Share Cloud, Microsoft Dynamics CRM, CPQ, Pricing Tool) and ensure high standards of CRM data
• Oversee lead management, account management, and opportunity management processes to improve sales conversion.
• Drive sales forecasting, pipeline reviews, and business performance tracking.
• Create and maintain dashboards, reports, and analytical tools using Power BI, Excel, and Business Intelligence platforms.
• Generate actionable insights through data analysis, visualization, forecasting, and predictive analytics.
• Partner with Sales, Marketing, Finance, and Service teams to improve commercial execution and decision-making.
• Lead commercial process improvements, digital transformation initiatives, and change management programs.
• Present business insights and strategic recommendations to senior leadership.

Skills

Sales Force Effectiveness

Commercial Excellence

Territory Optimization

Sales Planning

Funnel Management

Business Performance Management

Tools

Salesforce CRM

Microsoft Dynamics CRM

Oracle CRM

CRM Data Governance

Lead Management

Account Management

Opportunity Management

Job description

Key Responsibiliities

Drive Commercial Excellence initiatives to improve sales effectiveness, productivity, and business performance.

• CRM process and Tool training for sales team.
• Lead Sales Force Effectiveness (SFE) programs, territory optimization, sales planning, and funnel management.
• Develop and implement commercial excellence frameworks and performance management processes.
• Manage CRM platforms (Oracle Share Cloud, Microsoft Dynamics CRM, CPQ, Pricing Tool) and ensure high standards of CRM data
• Oversee lead management, account management, and opportunity management processes to improve sales conversion.
• Drive sales forecasting, pipeline reviews, and business performance tracking.
• Create and maintain dashboards, reports, and analytical tools using Power BI, Excel, and Business Intelligence platforms.
• Generate actionable insights through data analysis, visualization, forecasting, and predictive analytics.
• Partner with Sales, Marketing, Finance, and Service teams to improve commercial execution and decision-making.
• Lead commercial process improvements, digital transformation initiatives, and change management programs.
• Present business insights and strategic recommendations to senior leadership.

Required Skills & Experience Commercial Excellence

• Sales Force Effectiveness (SFE)
• Commercial Excellence Frameworks
• Territory Optimization
• Sales Planning
• Funnel Management
• Business Performance Management

CRM & Digital Tools

• Salesforce.com / Microsoft Dynamics/ Oracle CRM
• CRM Data Governance
• Lead Management
• Account Management
• Opportunity Management

Analytics & Reporting

• Power BI
• Advanced Excel
• Data Visualization
• Business Intelligence
• Forecasting & Predictive Analytics

Leadership & Soft Skills

• Strategic Thinking
• Stakeholder Management
• Change Management
• Problem Solving
• Cross-functional Collaboration
• Presentation & Executive Communication