Collections Executive – Accounts Receivable

Xoxoday; Bengaluru; On-site; INR 450,000 - 650,000; Full time

Job summary

Xoxoday is seeking a Collections Executive in Bengaluru to manage follow-ups on outstanding receivables, coordinate with billing and AR teams, and support cash flow planning across multiple regions. The role emphasizes timely payments, dispute resolution, and clear communication with clients and internal stakeholders.

The candidate should have 1.2–5 years of collections experience, strong English/Hindi/Kannada skills, and solid Excel proficiency to track and report collection activity.

Qualifications

• 1.2–5 years of experience in client collections or receivables follow-ups.
• Experience working with invoicing and accounts receivable processes.
• Strong communication and negotiation skills.
• Fluency in English, Hindi, and Kannada.
• Solid Excel skills for tracking, reporting, and basic reconciliations.

Responsibilities

• Track outstanding invoices across multiple geographies daily.
• Follow up with customers via emails, calls, and reminders for pending payments.
• Ensure payments are received within agreed timelines and credit terms.
• Coordinate with billing and internal teams to resolve invoice disputes or payment issues.
• Provide regular status updates on collections and escalations.
• Escalate long-overdue accounts using defined internal processes.
• Support monthly collection goals and overall cash flow planning.

Skills

Communication

Negotiation

Excel

Tools

Excel

Job description

About This Role

We’re looking for a Collections Executive to support timely and consistent follow-up on outstanding receivables across customers and regions. This role exists to help maintain healthy customer ageing and predictable cash flow by ensuring payments are received as per agreed credit terms.

About This Role

We’re looking for a Collections Executive to support timely and consistent follow-up on outstanding receivables across customers and regions. This role exists to help maintain healthy customer ageing and predictable cash flow by ensuring payments are received as per agreed credit terms.

You’ll work closely with billing and AR operations teams to track invoices, resolve disputes, and keep internal stakeholders informed on collection status.

What You’ll Do

Collections & Follow-ups

• Track outstanding invoices across multiple geographies on a daily basis.
• Follow up with customers through emails, calls, and reminders for pending payments.
• Ensure payments are received within agreed timelines and credit terms.

Ageing & Reporting

• Monitor customer ageing and flag risks early.
• Prepare and share weekly client collection projections.
• Maintain accurate collection trackers and follow-up logs.

Issue Resolution & Coordination

• Coordinate with billing and internal teams to resolve invoice disputes or payment issues.
• Provide regular status updates on collections and escalations.
• Escalate long-overdue accounts using defined internal processes.

Cash Flow Support

• Support monthly collection goals and overall cash flow planning.
• Contribute to improving collection efficiency and predictability.

What We’re Looking For

1.2–5 years of experience in client collections or receivables follow-ups.

• Experience working with invoicing and accounts receivable processes.
• Strong communication and negotiation skills.
• Fluency in English, Hindi, and Kannada.
• Solid Excel skills for tracking, reporting, and basic reconciliations.

Nice to Have

• Experience handling collections across multiple geographies.
• Prior collaboration with billing or finance operations teams.

What Makes You a Strong Fit

• You’re consistent and structured in follow-ups.
• You’re comfortable speaking with customers about payments and timelines.
• You can balance persistence with professionalism.
• You keep clean records and communicate clearly with internal teams.

Why This Role Matters

This role directly supports cash flow stability and financial planning. By keeping receivables on track and issues resolved quickly, you help the business operate smoothly and make informed decisions.

Why Join Us

• Work closely with core finance and operations teams.
• Gain exposure to multi-geo customer collections.
• Build depth in AR and cash flow operations.
• Operate in a role with clear ownership and impact.
• Grow within a structured, execution-focused environment.