Collections Executive - Retail Microfinance Banking

Tata Capital Finance Ltd; Kasganj; On-site; INR 300,000 - 520,000; Full time

Job summary

Tata Capital Finance Ltd in Kasganj (Indra Market) is seeking a Collections Executive for Retail MFB collections. You will interact with customers to ensure timely loan repayments and manage collections in the local market area.

The role involves field visits, working to recover dues while maintaining customer relationships, and meeting recovery targets in a dynamic retail banking environment. Independent work and strong communication are essential.

Qualifications

• Experience in retail microfinance banking processes.
• Ability to meet collection targets.
• Willingness to travel within assigned territory.

Responsibilities

• Managing collections for retail microfinance banking customers.
• Interacting with customers to ensure timely repayment of loans.
• May involve field visits within the assigned territory.
• Maintaining customer relationships while ensuring recovery of dues.
• Supporting asset quality by reducing non-performing assets.

Skills

Communication skills

Negotiation skills

Field visits

Customer engagement

Job description

Collections Executive - Retail MFB - Collections - Kasganj - Indra Market - J Grades

• Responsible for managing collections for retail microfinance banking customers.
• Role involves interacting with customers to ensure timely repayment of loans.
• Requires understanding of retail microfinance banking processes and customer engagement.
• Candidate will work in Kasganj location, handling collections in the specified market area.
• The position demands good communication and negotiation skills to manage overdue accounts.
• Focus on maintaining customer relationships while ensuring recovery of dues.
• May involve field visits within the assigned territory.
• Requires ability to work independently and meet collection targets.
• The role is critical in supporting the financial institution’s asset quality and reducing non-performing assets.
• Candidate should be adaptable to work in a dynamic retail banking environment.