Collections Executive - Retail Microfinance Banking

Tata Capital Finance Ltd; Gujarat; On-site; INR 210,000 - 270,000; Full time

Job summary

Tata Capital Finance Ltd in Kathlal, Gujarat, is seeking a Collections Executive for Retail MFB - Collections. You will manage collections for retail microfinance banking clients and handle customer interactions to ensure timely recovery of dues.

The role involves field visits, coordinating with internal teams, and ensuring compliance with policies and regulatory guidelines. Strong communication and negotiation skills are essential to handle diverse customer profiles and achieve collection

Qualifications

• Understanding of retail banking and microfinance operations.
• Ability to work in a target-driven environment.
• Familiarity with banking software and related documentation.

Responsibilities

• Responsible for managing collections for retail microfinance banking clients.
• Handling customer interactions to ensure timely recovery of dues.
• Working closely with customers to resolve payment issues and maintain good relationships.
• Field visits to customers for collections and follow-ups.
• Coordination with internal teams to update collection status and reports.
• Ensures compliance with company policies and regulatory guidelines related to collections.
• Requires good communication and negotiation skills to handle diverse customer profiles.
• Ability to work in a target-driven environment and meet collection goals.
• Familiarity with banking software and documentation related to collections is beneficial.

Skills

Communication and negotiation

Tools

Banking software

Job description

Collections Executive - Retail MFB - Collections - Kathlal - JB Plaza Complex - J Grades

• Responsible for managing collections for retail microfinance banking clients.
• Handling customer interactions to ensure timely recovery of dues.
• Working closely with customers to resolve payment issues and maintain good relationships.
• Requires understanding of retail banking and microfinance operations.
• May involve field visits to customers for collections and follow-ups.
• Coordination with internal teams to update collection status and reports.
• Ensures compliance with company policies and regulatory guidelines related to collections.
• Requires good communication and negotiation skills to handle diverse customer profiles.
• Ability to work in a target-driven environment and meet collection goals.
• Familiarity with banking software and documentation related to collections is beneficial.