Collections Executive

Tata Capital; Pune District; On-site; INR 350,000 - 700,000; Full time

Job summary

Tata Capital is seeking a debt collection professional in India to manage and oversee the collection process, ensuring timely recovery and adherence to regulatory requirements. The role involves developing strategies to improve efficiency, resolving complex customer issues, and collaborating with internal teams to mitigate risks.

The candidate will build strong relationships with clients and stakeholders and ensure compliance with industry standards throughout operations.

Responsibilities

• Manage and oversee the collection process for timely debt recovery.
• Develop and implement effective strategies to improve collection efficiency.
• Build and maintain strong relationships with clients and stakeholders.
• Analyze and resolve complex customer complaints and issues.
• Collaborate with internal teams to identify and mitigate potential risks.
• Ensure compliance with regulatory requirements and industry standards.

Job description

• Manage and oversee the collection process for timely debt recovery.
• Develop and implement effective strategies to improve collection efficiency.
• Build and maintain strong relationships with clients and stakeholders.
• Analyze and resolve complex customer complaints and issues.
• Collaborate with internal teams to identify and mitigate potential risks.
• Ensure compliance with regulatory requirements and industry standards.