Collections Executive

Tata Capital; Medak; On-site; INR 500,000 - 700,000; Full time

Job summary

Tata Capital is seeking an experienced collections professional to oversee the debt recovery process in India. You will manage the end-to-end collections lifecycle, build customer relationships, and work with internal teams to mitigate risks while ensuring regulatory compliance. The role emphasizes strategic thinking and stakeholder communication to minimize delinquencies.

Ideal candidates bring hands-on collection experience and a strong commitment to ethical practices in financial services.

Responsibilities

• Manage and oversee the collections process for timely debt recovery.
• Develop and implement effective collection strategies to minimize bad debts.
• Build and maintain strong relationships with customers and stakeholders.
• Analyze and resolve complex customer complaints and issues.
• Collaborate with internal teams to identify and mitigate potential risks.
• Ensure compliance with regulatory requirements and industry standards.

Job description

• Manage and oversee the collections process for timely debt recovery.
• Develop and implement effective collection strategies to minimize bad debts.
• Build and maintain strong relationships with customers and stakeholders.
• Analyze and resolve complex customer complaints and issues.
• Collaborate with internal teams to identify and mitigate potential risks.
• Ensure compliance with regulatory requirements and industry standards.