Collections Executive

Tata Capital; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Tata Capital in Bengaluru invites a Collections professional to oversee the debt-recovery process, implement effective collection strategies, and strengthen client relationships.

Responsibilities include analyzing customer issues, coordinating with internal teams to mitigate risks, and ensuring compliance with regulatory standards. This role offers growth opportunities within a leading financial services company in India.

Responsibilities

• Manage and oversee the collection process for timely debt recovery.
• Develop and implement effective strategies to improve collection efficiency.
• Build and maintain strong relationships with clients and stakeholders.
• Analyze and resolve complex customer complaints and issues.
• Collaborate with internal teams to identify and mitigate potential risks.
• Ensure compliance with regulatory requirements and industry standards.

Job description

• Manage and oversee the collection process for timely debt recovery.
• Develop and implement effective strategies to improve collection efficiency.
• Build and maintain strong relationships with clients and stakeholders.
• Analyze and resolve complex customer complaints and issues.
• Collaborate with internal teams to identify and mitigate potential risks.
• Ensure compliance with regulatory requirements and industry standards.