Collection Specialist

Envision Software Engineering Pvt Ltd.; Coimbatore District; Sur place; INR 400 000 - 600 000; Plein temps

Résumé du poste

AR Credits & Collections is seeking a dynamic Collections Specialist to join our Accounts Receivables team in Coimbatore. The role focuses on collecting payments on outstanding AR and requires strong time-management and communication skills.

You will contact customers via email and phone, perform reconciliations as needed, and work with delinquent accounts to negotiate payment plans. Prior experience in a fast-paced, high-growth environment is valued.

Qualifications

• Enthusiasm and willingness to learn
• Experience in a fast-paced, high-growth global environment

Responsabilités

• Collect on business-to-business accounts to reduce Accounts Receivable and minimize bad debt exposure.
• Contact customers, via email and phone, to secure outstanding balances.
• Perform account reconciliations to resolve discrepancies.
• Resolve unapplied and unidentified cash postings to ensure proper posting.
• Negotiate payment plans with delinquent accounts.
• Respond to client inquiries within 24-48 hours.
• Coordinate with management for further actions on delinquent accounts.

Description du poste

AR Credits & Collections

Job description

We are looking for a dynamic Collections Specialist to join our Accounts Receivables team.
If you thrive in a role that provides you with an opportunity to make an impact and remain calm under pressure this role may be for you.
Our business is growing very quickly and while you will be empowered to take ownership of your work product, there will be times that action will be required without extensive up-front guidance, but you would never go at it alone!
The primary responsibility of the Collections Specialist is to collect payments on outstanding Accounts Receivables. This individual should possess strong time-management and communication skills.

What You Will Be Doing:

• Collect on business-to-business accounts to reduce Accounts Receivable and minimize bad debt exposure.
• Contact customers, via email and phone, to secure outstanding balances.
• Perform account reconciliations, as needed, to resolve any account discrepancies.
• Resolve Unapplied and Unidentified Cash Payments to ensure proper posting to the customer account.
• Work with customers that have delinquent balances to negotiate payment plans.
• Respond to client & customer inquiries within a 24 - 48-hour time.
• Confer with management to determine if additional actions are required for delinquent accounts.

What You Bring Along:

• High level of enthusiasm and pride in your work, you have a strong ability to learn, and you see change and challenges as opportunities to make things better.
• You have experience in a fast-paced, high-growth, global environment and you are no stranger to building and optimizing the processes necessary to keep us growing without stumbling.

If that's you, hopefully you also have:

• Degree preferably in Accounting, Finance, or Business
• 2 to 5 years of professional experience in A/R & Collections - (WORK FROM OFFICE ONLY) NO HYBRID / WFH OPTION.
• Strong communication skills, both verbal and written
• Strong attention-to-detail, robust analytical skills and multitasking capabilities
• Strong customer service and creative problem-solving skills
• Strong ability to work independently, prioritize and balance multiple projects simultaneously in a distributed, dynamic, fast-paced and deadline driven environment
• Accustomed to working with multiple stakeholders to resolve issues, ability to interact with senior leadership and internal partners
• Proficiency in MS Office, G-Suite applications, advanced Excel skills including pivot tables and VLOOKUPs
• Flexibility to scale to different opportunities as they arise within the department to broaden your overall skills
• Positivity! We each love what we do and believe that a positive attitude matter.