Collection Recovery Agent

Cyfuture; Dadri, Ghaziabad District, Greater Noida; On-site; INR 284,000 - 341,000; Full time

Job summary

Cyfuture is seeking a Collection Recovery Agent to support the Indian Overseas Bank (IOB) process. Location: Noida area, NSEZ-Noida Dadri Road.

The role requires graduation and DRA certification, with English and Hindi language proficiency to handle customer communications effectively. Responsibilities include handling collections, following up on overdue payments, maintaining precise records, and ensuring compliance with policies and regulations.

Qualifications

• Graduation is mandatory.
• DRA Certification is mandatory.

Responsibilities

• Handle collection and recovery activities for IOB customers.
• Follow up with customers regarding overdue payments.
• Maintain professional communication while ensuring timely recoveries.
• Update collection records and maintain accurate documentation.
• Adhere to company policies and regulatory guidelines.

Skills

Communication skills

Fluent English

Hindi language

Education

Graduation

DRA Certification

Job description

Hiring Alert | Collection Recovery Agent IOB Process

Position: Collection Recovery Agent

Process: Indian Overseas Bank (IOB)

Eligibility Criteria

• Education: Graduation is mandatory
• Certification: DRA (Debt Recovery Agent) Certification is mandatory

Language Requirements

Average English and Hindi

Job Location

Plot No. 126, Noida Special Economic Zone (NSEZ), Phase II, Noida–Dadri Road, Noida – 201305

Salary

Up to 28,000 per month (based on experience and interview performance)

Key Responsibilities

• Handle collection and recovery activities for IOB customers.
• Follow up with customers regarding overdue payments.
• Maintain professional communication while ensuring timely recoveries.
• Update collection records and maintain accurate documentation.
• Adhere to company policies and regulatory guidelines.