Collection Manager - Two Wheeler Loans - Soft Bkt

SkillLabs; Hingoli; On-site; INR 480,000 - 640,000; Full time

Job summary

SkillLabs is seeking a Collection Manager for Two Wheeler Loans in India. The role focuses on managing collections and recovery activities across the loan portfolio, controlling delinquency, and guiding field teams to achieve targets while maintaining customer relationships and regulatory compliance.

The candidate will oversee field collection operations, supervise agencies, and coordinate with sales, credit, legal, and operations to ensure timely recoveries and healthy portfolio performance.

Qualifications

• Graduate or postgraduate in any discipline.
• 3–6 years of experience in collections/recovery, preferably in two-wheeler finance or auto loans.
• Experience in field collections and agency handling preferred.

Responsibilities

• Manage collection and recovery operations for two-wheeler loan accounts.
• Monitor overdue cases, delinquency trends, and bucket-wise collections.
• Handle and supervise field collection executives and collection agencies.
• Achieve monthly recovery and resolution targets.
• Conduct customer visits and negotiate repayment plans for overdue customers.
• Ensure timely follow-up on bounced EMI and overdue accounts.
• Minimize NPA levels and maintain healthy portfolio performance.
• Prepare daily and monthly MIS reports related to collections and recoveries.
• Coordinate with sales, credit, legal, and operations teams for escalated cases.
• Ensure adherence to RBI and company collection policies and processes.

Skills

Negotiation

Team handling

Two-wheeler finance

Field operations

MS Excel

Reporting

Education

Graduate/Postgraduate

Job description

Collection Manager (Two Wheeler Loans)

CTC: Up to 6.4 LPA

Industry: Banking / NBFC / Auto Finance

The Collection Manager – Two Wheeler Loans is responsible for managing collections and recovery activities for the two-wheeler loan portfolio. The role involves controlling delinquency, reducing overdue accounts, handling field collection teams and agencies, and ensuring timely recovery while maintaining customer relationships and compliance standards. The candidate will be responsible for achieving collection targets and maintaining portfolio quality across assigned locations.

Key Responsibilities

• Manage collection and recovery operations for two-wheeler loan accounts
• Monitor overdue cases, delinquency trends, and bucket-wise collections
• Handle and supervise field collection executives and collection agencies
• Achieve monthly recovery and resolution targets
• Conduct customer visits and negotiate repayment plans for overdue customers
• Ensure timely follow-up on bounced EMI and overdue accounts
• Minimize NPA levels and maintain healthy portfolio performance
• Prepare daily and monthly MIS reports related to collections and recoveries
• Coordinate with sales, credit, legal, and operations teams for escalated cases
• Ensure adherence to RBI and company collection policies and processes

Required Skills

• Strong negotiation and recovery management skills
• Good communication and team handling abilities
• Knowledge of two-wheeler finance collections and delinquency management
• Ability to manage field operations and agency performance
• Proficiency in MS Excel and reporting
• Target-oriented and problem-solving approach

Eligibility

• Graduate/Post Graduate in any discipline
• 3–6 years of experience in collections/recovery, preferably in two-wheeler finance or auto loans
• Experience in field collections and agency handling preferred
• Willingness to travel for customer and field visits