COLLECTION MANAGER - JM4 - ASSISTANT MANAGER - DELHI

Muthoot Capital Services Limited; Delhi; On-site; INR 600,000 - 900,000; Full time

Job summary

PeopleStrong Pte Ltd in Delhi is seeking a Collection Manager to oversee collections operations within the NBFC sector. The role focuses on EMI collection, MIS reporting, and coordinating with the branch network to resolve customer issues within the set timelines.

You will lead daily collection activities, maintain logs, and strive to meet monthly targets while adhering to company policies and procedures. This permanent position offers on-site work and growth opportunities in the collections

Qualifications

• Should be a Graduate.
• Should have 1 to 3 Years of Experience in NBFC Sector.
• Daily Basis Tele Log in.
• Internal and External Service Follow up.
• Calling customers for their EMI which is pending for current month and getting it collected along with their cheque bounce charges and late payment charges.
• Maintaining the error free log in.
• Coordinating with collection Team.
• Coordinate with branches to solve customer issues within TAT.
• Interacting with collection Team and providing feedback to reporting person.
• Reaching targets every month without fail.
• Daily MIS to AM.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.

Responsibilities

• Should be proactive in collecting EMI and related charges from customers.
• Maintain daily MIS and log updates for the team.
• Coordinate with collections team to ensure timely collections.
• Follow up with branches to resolve customer issues within the defined TAT.
• Interact with the collections team and report progress to the supervisor.
• Strive to achieve monthly collection targets and contribute to recovery metrics.
• Adhere to all company policies and ethics in daily operations.

Skills

Collection Maintenance

Collections Management

Education

Graduate

Job description

COLLECTION MANAGER - JM4 - ASSISTANT MAN...

MCA/CM--AM-D/1872219

• COLLECTIONS
• DELHI

Posted On 26 Sep 2026

End Date 28 Feb 2027

Required Experience 2 - 8 years

Basic Section

Band JM4

Grade ASSISTANT MANAGER

Designation COLLECTION MANAGER

Employment Type PERMANENT

Closing Date 28 Feb 2027

Organisational

Line Of Business TWO WHEELER

Business Unit or Function COLLECTIONS & RECOVERY

Department COLLECTIONS

Territory NETWORK 2

Zone NORTH

Area or State DELHI

Region DELHI-NCR

District / Location DELHI

Hub or Dealer Details OF002-O-DELHI

Skills

Collection Maintenance Collections Management

HSC

Job Description

• Should be a Graduate.
• Should have 1 to 3 Yrs. of Experience in NBFC Sector.
• Daily Basis Tele Log in.
• Internal and External Service Follow up.
• CallingcustomersfortheirEMIwhichispendingforcurrentmonthandgetitcollected alongwiththeircheckbouncechargesandlatepaymentcharges.
• Maintaining the error free log in.
• Coordinating with collection Team.
• Coordinate with branch's to solve customer issues with in TAT.
• Interacting with collection Team and providing feedback to reporting person.
• Reaching targets every moth without fail.
• Daily MIS to AM.
• Any other responsibility as may be assigned from time to time by the Competent Authority.
• Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.