Collection Executive voice

Career Guideline; Pune District; On-site; INR 279,000 - 502,000; Full time

Benefits offered by this job

Dual-cab facility within 25 km

Job summary

Career Guideline in Pune is hiring a Customer Service Executive (voice process) for freshers or up to 4+ years of international customer service experience. The role includes handling debt collections and customer queries during evening shifts. BBA or B.Com.

graduates are eligible, with strong communication skills and willingness to work in rotational shifts. Salary offers up to 25k for freshers and higher for experienced staff, with gross incentives for certain bands.

Qualifications

• Freshers or up to 4+ years in international customer service.
• Eligibility includes BBA or B.Com. graduates.
• Excellent communication skills required.

Responsibilities

• Handle debt collections and customer service calls.
• Assist customers with inquiries during voice process shifts.

Skills

Customer service

Debt collection

Communication skills

Voice process

Education

BBA / B.Com.

Job description

Hiring: Debt Collections & Customer Service Executive

Position: Customer Service Executive voice process

Experience: Freshers & Experienced up to 4+ Years in international customer service .

Qualification: BBA / B.Com.

Age: Up to 38 Years

Salary

• Freshers: Up to 25,000
• Experienced: Up to 45,000
• FPC: 48,800 Gross + Unlimited Incentives
• TPC: 43,800 Gross + Unlimited Incentives

Shift Timings

• 5:30 PM onwards
• 8:30 PM 4:30 AM
• 1:30 AM 9:30 AM
• Rotational shifts & weekly offs
• 4 Sundays fixed off
• 2 Saturdays working

• Dual-cab facility available within 25 km

Eligibility

• Freshers can apply for selected Customer Service & Collections roles
• Candidates with Collections / Customer Service experience preferred
• Candidates pursuing graduation can be considered with NOC
• Support / Supervisor designation candidates are not eligible

Selection Process

ROI HR Zoom Operations PMAP VNA Documentation

PMAP Score: FPC 70+ | TPC 60+

Important

• Excellent communication skills required
• Final salary depends on experience, profile & eligibility
• Induction every Tuesday
• Required employment documents must be available

Contact

HR SHILPA

9136283188