Collection Executive - Gurgaon Sector 18

Decredito; Gurugram District; On-site; INR 180,000 - 240,000; Full time

Job summary

Decredito in Gurugram Sector 18 is seeking a Collection Executive to ensure timely collections. The role requires strong communication and a proactive approach to meeting targets, with duties spanning customer outreach, record-keeping, and inter-department collaboration.

Candidates should have at least 1 year of experience, 12th pass, and a solid grasp of basic financial principles and computer skills. The position is full-time and based at the office, with work-from-office arrangements.

Qualifications

• 1 year of experience in a similar role.
• 12th pass minimum education.
• Strong verbal and written communication.
• Basic financial principles and computer proficiency.

Responsibilities

• Reach out to customers via phone, email, or in person to remind them of payments.
• Maintain detailed records of interactions, payment plans, and follow-up actions.
• Prepare and submit reports on outstanding collections and account statuses.
• Collaborate with sales and customer service to address concerns affecting payment collection.

Skills

Communication skills

Time management

Computer literacy

Financial basics

Education

12th Pass

Job description

We are seeking a dedicated Collection Executive to join our team in Gurgaon Sector 18. This role involves ensuring timely collection of payments. The ideal candidate will have excellent communication skills and a proactive attitude toward achieving collection targets.

Key Responsibilities:

1. Customer Communication: Reach out to customers via phone, email, or in person to remind them of outstanding payments and resolve any disputes or queries related to their accounts.

2. Record Keeping: Keep detailed records of interactions with customers, including payment plans, commitments, and follow-up actions taken.

3. Reporting: Prepare and submit regular reports on outstanding collections and account statuses to the management team, providing insights on trends and potential issues.

4. Collaboration: Work closely with other departments, such as sales and customer service, to address any concerns that may affect payment collection processes.

Required Skills and Expectations:

Candidates should possess a minimum of 1 year of experience in a similar role and must have completed at least 12th grade. Strong verbal and written communication skills are essential for effective customer interaction. A good understanding of basic financial principles and computer proficiency are also necessary. The ability to work independently, manage time efficiently, and handle multiple accounts simultaneously will be crucial for success in this role.

• Experience

  1 Years

• No. of Openings

  26

• Education

  12th Pass

• Role

  Collection Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office