Collection Executive

Namdev Finvest Pvt Ltd; Rajasthan; On-site; INR 300,000 - 600,000; Full time

Job summary

Namdev Finvest Pvt Ltd is seeking a Collections Coordinator in Rajasthan to drive timely collections across the allocated area and nearby locations. You will coordinate with the team, ensure accurate customer support, and adhere to collections processes to minimize overdues.

The role involves maintaining MIS reports, following up on overdue amounts, escalating problematic cases, and initiating legal actions when required, while ensuring accurate daily reporting to management.

Responsibilities

• Coordinating with the team
• Provide the required customer support, timely and accurate collections.
• You would handle collection for TW of allocated location and nearby areas.
• Adhere to process of collections and ensure zero OD.
• Responsible for managing the Collections and the team.
• Queries & complaints resolution, timely reporting to the reporting
• Maintaining MIS- with daily report
• Follow-up with customers for their overdue amounts.
• Responsible for improvement of Late bucket delinquency
• To do reconciliation of payments and ensure timely deposition of cash payment in the system.
• To Escalate problematic cases and initiation of legal

Job description

Role & responsibilities

• Coordinating with the team
• Provide the required customer support, timely and accurate collections.
• You would handle collection for TW of allocated location and nearby areas.
• Adhere to process of collections and ensure zero OD.
• Responsible for managing the Collections and the team.
• Queries & complaints resolution, timely reporting to the reporting
• Maintaining MIS- with daily report
• Follow-up with customers for their overdue amounts.
• Responsible for improvement of Late bucket delinquency
• To do reconciliation of payments and ensure timely deposition of cash payment in the system.
• To Escalate problematic cases and initiation of legal