Collaboration Engineer

Mount Talent Consulting; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

Mount Talent Consulting in Bengaluru is seeking an IT Collaboration Tools Administrator to manage Windows-based collaboration tools, Google Workspace, and Slack configurations. You will handle user provisioning, channel policies, and app integrations, ensuring seamless operations.

You will troubleshoot issues across collaboration platforms, coordinate with IT and security teams, and maintain robust documentation. Face-to-face interview in Bangalore; BE/BTech or ME/MTech preferred.

Qualifications

• Experience administering Windows environments in an enterprise setting.
• Hands-on Slack administration experience.
• Familiarity with apps that integrate with Slack (ticketing, productivity, conferencing, monitoring, or workflow)

Responsibilities

• Administer and support Windows-based collaboration tools and Google Workplace.
• Manage Slack workspace configuration, user provisioning, permissions, channels, and policies.
• Support and configure third-party apps and integrations that connect with Slack.
• Troubleshoot issues related to collaboration platforms, messaging, bots, and integrated apps.
• Coordinate with IT, security, and business teams to implement collaboration solutions.
• Maintain documentation for collaboration systems, configurations, and support processes.
• Monitor system performance, usage, and service health for collaboration tools.
• Assist with rollout of new collaboration features, tools, and automation workflows.

Skills

Slack administration

Windows environments

Active Directory

Microsoft 365

Google Workspace

User provisioning

Integrations

Troubleshooting

Documentation

Collaboration tools monitoring

Education

BE/BTech or ME/MTech

Tools

Slack

Google Workspace

Microsoft 365

Active Directory

Job description

Role & responsibilities

• Administer and support Windows-based collaboration tools and infrastructure along with Google workplace
• Manage and maintain Slack workspace configuration, user provisioning, permissions, channels, and policies.
• Support and configure third-party applications and integrations that connect with Slack.
• Troubleshoot issues related to collaboration platforms, messaging, notifications, bots, and integrated applications.
• Coordinate with IT, security, and business teams to implement collaboration solutions aligned with company needs.
• Maintain documentation for collaboration systems, configurations, and support processes.
• Monitor system performance, usage, and service health for collaboration tools.
• Assist with rollout of new collaboration features, tools, and automation workflows.
• Experience administering Windows environments in an enterprise setting.
• Hands-on experience with Slack administration.
• Knowledge of applications that integrate with Slack, such as ticketing, productivity, conferencing, monitoring, or workflow tools
• Familiarity with Active Directory, Microsoft 365, or related enterprise platforms.

Preferred candidate profile

• Immediate to 15 days joiners
• Available for F2F interview in Bangalore
• Education - only B.E/B.Tech or M.E/M.Tech