Collaboration Engineer

ConnexR Solutions Pvt Ltd; Bengaluru; On-site; INR 2,160,000 - 2,640,000; Full time

Job summary

ConnexR Solutions Pvt Ltd is seeking an experienced Collaboration Engineer to manage and support enterprise collaboration platforms such as Google Workspace, Slack, Miro, and Figma. The role covers onboarding, configurations, user management, integrations, troubleshooting, and ongoing support for SaaS collaboration apps.

The ideal candidate has hands-on experience with Google Workspace and Slack administration, and a solid understanding of enterprise tools and Windows-based infrastructure.

Qualifications

• Bachelor's degree in Engineering, IT, CS, or equivalent.
• Hands-on experience with Google Workspace and Slack administration.
• Experience with enterprise collaboration tools (Miro, Figma) and SaaS apps.
• Knowledge of Windows enterprise environments and AD.
• Ability to manage onboarding, integrations, user mgmt, troubleshooting and lifecycle of collaboration apps.

Responsibilities

• Administer and support Windows-based collaboration tools and enterprise infrastructure.
• Manage Slack workspace configurations, including user provisioning, permissions, channels, and security policies.
• Administer Google Workspace and other SaaS collaboration applications.
• Handle third-party integrations with Slack (ticketing, productivity, conferencing, monitoring, workflows).
• Troubleshoot collaboration platform issues (messaging, notifications, bots, access).
• Oversee lifecycle of SaaS apps (onboarding, configuration, support, maintenance, decommissioning).
• Coordinate with IT/security/business teams to implement collaboration solutions.
• Monitor performance, health, and availability; maintain docs and procedures.

Skills

Collaboration platforms

Stakeholder coordination

Troubleshooting

Communication

Education

Bachelor's degree in Engineering/IT/CS

Tools

Google Workspace

Slack Administration

Miro

Figma

Box

Microsoft 365

Active Directory

Job description

Shift Timing: UK Shift (1:30 PM – 10:30 PM IST)

Employment Type: Full-Time

Budget: Up to ₹24 LPA

Job Summary

We are seeking an experienced Collaboration Engineer to manage, administer, and support enterprise collaboration platforms and SaaS applications. The ideal candidate should have hands-on experience with Google Workspace, Slack Administration, Miro, Figma, and enterprise collaboration tools.

The role involves managing the complete application lifecycle, including onboarding, configuration, user management, integrations, troubleshooting, ongoing support, and decommissioning of collaboration applications.

Mandatory Skills

Google Workspace

Slack Administration

Enterprise Collaboration Tools

Figma

Roles and Responsibilities

Administer and support Windows-based collaboration tools and enterprise infrastructure.

Manage and maintain Slack workspace configurations, including user provisioning, permissions, channels, and security policies.

Administer and support Google Workspace and other enterprise SaaS collaboration applications.

Manage third-party application integrations with Slack, including ticketing, productivity, conferencing, monitoring, and workflow tools.

Troubleshoot collaboration platform issues related to messaging, notifications, bots, integrations, and application access.

Manage the end-to-end application lifecycle, including onboarding, configuration, support, maintenance, and decommissioning of SaaS applications such as Google Workspace, Slack, Box, Miro, and Figma.

Coordinate with IT, security, and business teams to implement collaboration solutions aligned with organizational requirements.

Monitor application performance, usage, service health, and availability.

Maintain technical documentation, configurations, operational procedures, and support processes.

Support the rollout of new collaboration features, application enhancements, and automation workflows.

Ensure collaboration platforms follow enterprise security, access management, and compliance requirements.

Technical Skills and Qualifications

Strong hands-on experience with Google Workspace administration.

Proven experience in Slack workspace administration and management.

Good understanding of enterprise collaboration platforms and SaaS application management.

Working knowledge of Miro and Figma.

Experience administering Windows environments in an enterprise setup.

Familiarity with Active Directory and Microsoft 365.

Knowledge of third-party application integrations, APIs, bots, and workflow automation.

Strong troubleshooting, analytical, and problem-solving skills.

Excellent communication and stakeholder coordination skills.

Education Qualification

Bachelor's degree in Engineering, Information Technology, Computer Science, or a related discipline.

Interview Process

L1: Virtual Interview

L2: Face-to-Face Interview (Mandatory)

UK Shift – 1:30 PM to 10:30 PM IST

Preferred Candidate Profile: Candidates with 8–10 years of relevant experience in enterprise collaboration platforms, SaaS administration, and Slack administration.