Cold Calling Executive

Rays TechServ Pvt. Ltd.; Ahmedabad District; On-site; INR 350,000 - 520,000; Full time

Job summary

Rays TechServ Pvt. Ltd. in India is seeking a Cold Calling Executive with 3-5 years of experience in outbound calling to identify potential customers and set up appointments. You will introduce products, qualify leads, and collaborate with the sales team to drive conversions.

The role requires strong communication, persuasion, and the ability to work independently within a fast-paced environment. Prior CRM experience is a plus.

Qualifications

• 3-5 years of experience in cold calling/telemarketing.
• Excellent verbal and written communication skills.
• Strong persuasion and objection handling.
• Ability to work independently and in a team.
• CRM software familiarity is a plus.
• Proficient in Microsoft Office.
• Maintain a positive attitude in a fast-paced environment.
• Handle rejection and stay composed under pressure.

Responsibilities

• Conduct market research to identify potential customers and create a target list.
• Make outbound cold calls and introduce products or services.
• Use persuasive language and handle objections to generate interest.
• Qualify leads by gathering needs, budget, and decision process.
• Set up appointments for the sales team with qualified leads.
• Maintain detailed call logs, duration, and customer feedback.
• Collaborate with sales to follow up on leads and close deals.
• Stay updated on products, services, and pricing plans.
• Attend training and meetings to improve sales skills.

Skills

Cold calling

Telemarketing

Excellent communication

Persuasion

CRM familiarity

MS Office

Teamwork

Resilience under pressure

Education

High school diploma

Job description

The Cold Calling Executive will be responsible for making outbound calls to potential customers or clients who have had no prior interaction with the company.
The primary objective is to introduce the company’s products or services, qualify leads, and set up appointments for the sales team.

No. of Vacancies

1

Specific Skills

• 3 - 5 years of experience in a cold calling or telemarketing role
• Excellent communication skills, both verbal and written
• Strong persuasion and objection handling skills
• Ability to work independently and as part of a team
• Familiarity with customer relationship management (CRM) software is a plus
• Basic computer skills, including proficiency in Microsoft Office
• Ability to maintain a positive attitude in a fast-paced and dynamic work environment
• Ability to handle rejection and maintain composure under pressure

Responsible For

• Conduct market research to identify potential customers or clients and create a target list.
• Make outbound cold calls to potential customers or clients and introduce the company’s products or services
• Use persuasive language and objection-handling skills to generate interest in the company’s offerings.
• Qualify leads by gathering information on their needs, budget, and decision-making process
• Set up appointments for the sales team with qualified leads.
• Maintain a detailed record of all calls made, including call logs, call duration, and customer feedback.
• Collaborate with the sales team to follow up on leads and close sales. Stay up to date on the company’s products, services, and pricing plans.
• Attend training sessions and team meetings to improve communication and sales skills
• Adhere to all company policies and procedures

Job Nature

Full Time

Educational Requirements

• High school diploma or equivalent

Experience Requirements

3 - 5 years

Job Level

Sr. Position

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