Cluster Manager Sales - Primary

Quona Capital; Mumbai; On-site; INR 1,000,000 - 1,500,000; Full time

Job summary

Flourish Ventures is looking for a Cluster Manager Sales – Primary based in India. This role involves establishing new loan products within their niche segment, maximizing the impact of being first in the market. Key responsibilities include preparing sales action plans, maintaining performance metrics, managing a team, providing training, and handling customer-related issues. The ideal candidate should have 7-12 years of relevant experience with a background in sales for banks or NBFCs, and an MBA in Finance or Marketing is preferred.

Qualifications

• Relevant experience of 7-12 years in sales with a bank/NBFC or similar industry.
• Experience in handling sales in retail assets (unsecured) or merchant banking.

Responsibilities

• Prepare action plans for effective search of sales leads.
• Maintain accurate DSR.
• Recruit and manage a team of customer acquisition managers.
• Provide on-field and off-field training.
• Provide feedback regarding sales performance.
• Supervise daily activities and maintain daily MIS.
• Coordinate with credit managers for loan application resolution.
• Handle customer complaints and negotiate payment arrangements.

Skills

Excellent sales and negotiation skills

Good business sense

Ability to motivate and lead a team

Initiative and enthusiasm

Good communication and people skills

Ability to work calmly under pressure

IT Savvy; working knowledge of MS Office

Education

Post Graduate in MBA (Finance/Marketing)

Job description

Cluster Manager Sales – Primary

Department: Sales – Unsecured

Location: Mumbai, Bangalore, Delhi, Jamshedpur, Kolkata, Bhubaneshwar, Pune, Chennai, Coimbatore, Hyderabad, Visakhapatnam, Vijayawada, Ahmedabad, Baroda, Surat, Rajkot, Lucknow, Tirupati

Role

As a City Manager, you’ll be required to visit merchants, retailers and SMEs. The task will be to establish the new loan product in its niche segment and maximize the benefit of a first entrant in its space.

Key Responsibilities

• Prepare action plans individually for effective search of sales leads, prospects, referrals & DSAs.
• Maintain accurate DSR.
• Recruit and manage a team of customer acquisition managers.
• Provide on-field and off-field training of executives.
• Provide timely feedback regarding sales performance of the team.
• Recruit and manage referral channels.
• Supervise the daily activities of executives and maintain daily MIS.
• Coordinate with credit managers to aid in resolving loan application to disbursal issues.
• Handle customer complaints and take appropriate action to resolve them.
• Negotiate payment arrangements with customers who have delinquent payment track record.
• Update job knowledge by participating in training opportunities & maintaining personal networks.

Qualification & Experience

• Preferred Post Graduate in MBA (Finance/Marketing)

Preferred Industry Experience: Bank / NBFC handling sales in retail assets (unsecured)/ Merchant banking/ direct sourcing in DSA/ similar industry experience.

Desired experience: Relevant experience of 7–12 years.

Key Skills & Competencies

• Excellent sales and negotiation skills
• Good business sense
• The ability to motivate and lead a team
• Initiative and enthusiasm
• Good communication and people skills
• The ability to work calmly under pressure
• IT Savvy; should have a working knowledge of MS Office