Cluster Manager-Indian Bank-Kollam

Aditya Birla Sun Life Insurance; Kerala; On-site; INR 1,200,000 - 1,900,000; Full time

Job summary

Aditya Birla Sun Life Insurance seeks a Cluster Manager – TPD Indian Bank in Kollam to originate and manage insurance business through the TPD Indian Bank channel. You will build and nurture relationships with Indian Bank branches, lead a sales team, and ensure pre- and post-sales support while achieving steady growth.

Responsibilities include achieving premium targets, driving branch activation, ensuring compliance, and maintaining product mix and persistency.

Qualifications

• Job Purpose To derive insurance business from assigned TPD Indian Bank channel partners, build strong relationships with Indian Bank branches, provide pre- and post-sales support, lead the sales team, and achieve consistent business growth.
• Drive branch activation and business development with Indian Bank Branch Heads and Teams.
• Maintain product mix and business quality, drive persistency and customer satisfaction.
• Coach branch staff and internal teams to ensure sales process excellence and compliance.

Responsibilities

• Achieve premium and revenue targets.
• Manage relationships with Indian Bank Branch Heads and Branch Teams.
• Drive branch activation and business development.
• Ensure sales process excellence and compliance.
• Coach branch staff and internal teams.
• Maintain product mix and business quality.
• Drive persistency and customer satisfaction.

Job description

Job Description

Job Description

Job Title: Cluster Manager – TPD Indian Bank

Field

Value

Function: TPD Indian Bank

Department: TPD Indian Bank Channel

Reporting To: Regional Sales Manager

Job Band: JB 10

Superior’s Superior: Zone Relationship Head – Relationship TPD Indian Bank Unit

Business: Life Insurance

Location: Kollam

• Job Purpose To derive insurance business from assigned TPD Indian Bank channel partners, build strong relationships with Indian Bank branches, provide pre- and post-sales support, lead the sales team, and achieve consistent business growth.
• Dimensions
• Team Size: 10–11 employees
• Annualized Premium Target: ?5–10 Crore
• Customer Complaints: Zero Indian Bank customer complaints
• Persistency: 80% Premium and 80% Policy Persistency
• Key Challenges
• Market volatility.
• Alignment with TPD Indian Bank stakeholders.
• Balancing compliance with partner expectations.
• Sustaining business growth and service quality.
• Principal Accountabilities
• Achieve premium and revenue targets.
• Manage relationships with Indian Bank Branch Heads.
• Drive branch activation and business development.
• Ensure sales process excellence and compliance.
• Coach branch staff and internal teams.
• Maintain product mix and business quality.
• Drive persistency and customer satisfaction.
• Key Relationships Internal: HR, Trainers, Support Executive, Issuance Coordinator, Client Service. External: TPD Indian Bank Branch Heads, Branch Teams, Customers.