Cluster Manager - TPD Axis - Bhadrak, Odisha

Birla Carbon; India; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Birla Carbon is seeking a Cluster Manager for the TPD Axis in Bhadrak, Odisha. The candidate will focus on deriving business from relationship and channel partners, ensuring targeted growth in the insurance sector. Responsibilities include managing client expectations, supporting sales processes, and achieving premium and revenue targets. Strong communication and relationship management skills are vital for success in this role. The position allows for an impactful contribution towards company growth.

Qualifications

• Experience in sales and relationship management within the banking or insurance sector.
• Ability to communicate effectively and manage client expectations.
• Proven track record of achieving sales targets.

Responsibilities

• Derive business from assigned relationship/channel partners.
• Ensure pre and post-sales support for clients.
• Achieve targets for premium and revenue growth.
• Handle customer queries and ensure renewals take place.

Skills

Team collaboration

Customer relationship management

Sales strategies

Insurance knowledge

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Cluster Manager - TPD Axis - Bhadrak, Odisha

Designation :

Job Description:

Job Purpose Description

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter

Job Context: /Job Challenges:
Market Volatility as BSLI predominantly sell unit linked policies
High dependency on HDFC Branch Banking Model in Open Architecture who may have their
own priorities so alignment is the key.
Balancing between the process requirement and expectations of the Channel partners

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters)

Supporting Actions (Max 1325 Characters)

KRA1

Achieve Targets (Premium & Revenue) in order to
contribute in overall growth of the company

Continuous interaction with the channel partners ( Multiple Branch Heads of the Bank)
Mapping all the key decision makers and ensuring that the same information is shared
with the RH/ZH
Aggressively downloading all the RnR activities
running by the organisation.
Create Innovative ways to have Branch
Activities to increase the customer
penetration

KRA2

Executes smooth function of the sales and other
processes in order to maximise business potential

Communicate any process change or change in
any rules and regulations by the help of
different training module.
Ensure that actual sales and service aspects
including sales calls, issuance and complaint
handling are carried out without any blocks

KRA3

To Handle Bank customers requirements with
the best services and products ranges
To be equipped with insurance and Bank
Products knowledge
To manage the relationship at all the levels to
have the desire out-puts

KRA4

Execute the right method of business acquisition
in order get the profitable mix for the
organisation

Scrutinise the business on regular basis and
give the relevant information to superiors
Interact with the customers through welcome
calls

KRA5

Achieve Persistency targets as per the company
norms so that renewals take place on time

Communicate with customers and
resolve queries as and when required to
ensure that renewal takes place on time

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