Cluster Manager - Indian Bank - Chennai

Aditya Birla Sun Life Insurance; Tamil Nadu; On-site; INR 1,500,000 - 2,400,000; Full time

Job summary

Aditya Birla Sun Life Insurance in India seeks a Senior Sales Manager/Sales Manager in Bancassurance to derive Insurance business from assigned relationships and to persuade partners to recommend Birla Sun Life Insurance products to their customers.

The role requires managing pre- and post-sales support, driving target growth quarterly, training the team, and ensuring persistency and renewal activity while navigating market volatility inherent to unit linked policies.

Qualifications

• Experience in bancassurance sales and channel partnership management.
• Proven ability to meet or exceed sales targets and drive business growth.
• Strong communication and relationship-building skills with partners and customers.

Responsibilities

• Achieve Targets (Premium & Revenue) for assigned relationships and contribute to company growth.
• Maintain continuous interaction with channel partners and key decision makers.
• Allocate targets and manage manpower to maximise productivity and guidance to the team.
• Recruit, develop, and train team members to maximize productivity in the Bancassurance channel.
• Ensure smooth execution of sales processes, including issuance and service, with no blocks.
• Provide timely information on process changes and regulatory updates to superiors.

Job description

Job Title

Senior Sales Manager/Sales Manager - Bancassurance

Function

TPD- Sales

Department

Bancassurance

Reporting To

(Title)

Superior

Regional/Area Sales Manager - Bancassurance

Unit

Birla Sun Life Insurance Company Ltd

Location

Zone

Business

Life Insurance

Date

July 2012

Job Purpose

To derive Insurance Business from assigned Relationship/Channel partner in an area or zone, to convince the relationship so they can convince their customer to invest in Birla Sunlife Insurance. To ensure all the pre and post sales support and services to the relationship as well as to the clients along with the team dedicated to the relationship. Ensure not only achieving the target but also to make sure there is a consistent growth in the business every quarter.

Dimensions

• Manpower (Nos.): Direct: 3-5
• AP Target: Rs. 3-5 cr p.a.

Job Context & Major Challenges

• Key Challenges for the role –
• Market Volatility as BSLI predominantly sell unit linked policies
• High dependency on third party/relationships who may have their own priorities so alignment is the key.
• Balancing between the process requirement and expectations of the Channel partners

Principal Accountabilities

• Achieve Targets (Premium & Revenue) in order to contribute in overall growth of the company
• Continuous interaction with the channel partners
• Mapping all the key decision makers and ensuring that the same information is shared with the superior
• Aggressively downloading all the RnR activities running by the organisation.
• Executes smooth function of the sales and other processes in order to maximise business potential.
• Communicate any process change or change in any rules and regulations by the help of different training module.
• Ensure that actual sales and service aspects including sales calls, issuance and complaint handling are carried out without any blocks
• Ensure relevant people in the right place right time in order to maximise the productivity
• Understanding the strength of the resource and depending on that allocating job responsibility
• Evaluating the opportunity of each business unit and allocating targets as per that
• Recruit, develop and train team members to maximize productivity
• Execute the right method of business acquisition in order get the profitable mix for the organisation
• Scrutinise the business on regular basis and give the relevant information to superiors
• Interact with the customers through welcome calls
• Achieve Persistency targets as per the company norms so that renewals take place on time
• Communicate with customers and resolve queries as and when required to ensure that renewal takes place on time

Job Purpose of Direct Reports

Unit Sales Managers: To achieve the Sales target for the assigned relationship as per the functional goals.

Relationships (If Applicable)

Internal Frequency Nature

• Support Executive’s Daily
• Trainers Monthly
• HR As and When Required Daily
• Issuance Coordinator As and When Required
• Client Service To Log-in and receipting Policies.
• For arranging trainings for the team as well as for the relationships.
• Mainly recruitments and man power related issues.
• To Ensure the policies are Issued on time.
• Service related issues.

External Frequency Nature

• Relationship Daily
• Business Development and to ensure the smooth sailing, Organizational Relationships (Separate Annexure to be Attached)
• Chief Mgr - HR

Perf, Comp & Ben.

Signature

Signature

Name

Date

Job Analyst

Signature

Name