Cluster Manager - HDFC BB - North Delhi

PeopleStrong; New Delhi; On-site; INR 800,000 - 1,200,000; Full time

Job summary

PeopleStrong is seeking a Cluster Manager in New Delhi to drive sales and achieve targets across assigned bank branches. The role involves nurturing relationships with Branch Managers and engaging banking staff to enhance their understanding of insurance products.

The successful candidate will spearhead lead generation initiatives and ensure high levels of customer satisfaction by addressing service requirements effectively.

Qualifications

• Proven ability to drive sales and achieve targets through effective relationship management.
• Experience in lead generation initiatives and customer engagement.

Responsibilities

• Drive sales through assigned bank branches and achieve sales targets.
• Engage in regular discussions with bank staff to enhance knowledge of insurance products.
• Lead all lead generation initiatives from the bank.

Skills

Sales target achievement

Relationship management

Lead generation

Interpersonal and communication skills

Job description

The Cluster Manager has the responsibility of driving sales and achieving the sales target for the assigned bank branches in Open Architecture.

Target Achievement

• Drive sales and achieve targets through the bank branches
• Support the RO (FLS) in his sales effort, in terms of generating benefit illustrations, accompanying on client calls if required etc.

Relationship Management

• The Bank is the key customer of the Cluster Manager and he has to engage an open and trusting relationship with the Branch Managers/officers/staff
• Engage the employees of the bank branches in regular discussions to transfer knowledge about insurance, JV Company’s product offerings and understand their issues/ concerns about selling insurance (if any)
• Ensure that all service requirements are met, medicals facilitated and customers are satisfied.

Lead Generation

• Spearhead all lead generation initiative from the bank – whether through walk in, data-mining, referrals and others.
• Solution Finder
• Result Orientation
• Customer Orientation
• Interpersonal and Communication Skills