Cluster Manager - EBO

BIBA; Dadri, Kanpur, Delhi; On-site; INR 900,000 - 1,350,000; Full time

Job summary

BIBA is seeking a Cluster Manager to lead retail operations across EBO locations in Kanpur, Noida, and surrounding areas. You will drive sales performance, ensure exceptional customer experience, and strengthen brand visibility while developing store teams.

The role requires mid-senior level experience in Retail Apparel and Fashion, with close collaboration with distributors and marketing to achieve business objectives and effective VM adherence across counters.

Qualifications

• Experience in managing retail operations across EBO stores or multiple outlets.
• Strong focus on driving sales, customer experience, and brand visibility.

Responsibilities

• Drive sales across EBO stores and implement strategies to improve revenue, productivity, and profitability.
• Monitor and track sales performance, identify gaps, and take corrective actions to achieve targets.
• Ensure effective inventory management across the territory including order planning, stock movement, consolidation, transfers, and minimizing shrinkage.
• Analyze sales and stock data to solve business challenges and enable informed decision-making.
• Manage fast-moving and slow-moving stock, new launches, and end-of-season products with appropriate action plans.
• Ensure correct pricing of merchandise as per company guidelines across all EBO counters.
• Share regular feedback with the central team on sales trends, stock position, and product performance.
• Work closely with distributors to strengthen operations and drive business growth in the assigned territory.
• Identify and evaluate potential EBO locations based on territory dynamics such as demographics, consumer behavior, and market potential.
• Ensure timely execution of new store onboarding and expansion within EBO channels.
• Maintain high standards of Visual Merchandising (VM) across all EBO counters in line with brand guidelines.
• Ensure adherence to SOPs including stock transfers, petty cash approvals, and store maintenance requirements.

Job description

The Cluster Manager will be responsible for leading and managing retail operations across EBO locations. The role focuses on driving sales performance, ensuring excellent customer experience, strengthening brand visibility, and developing store teams. The incumbent will also collaborate closely with distributors and the marketing team to enhance brand presence and achieve business objectives.

Location : Kanpur and Noida ( No: of Postion 2)

Key Result Areas for the Incumbent

Process Responsibilities

• Drive sales across EBO stores and implement strategies to improve revenue, productivity, and profitability
• Monitor and track sales performance, identify gaps, and take corrective actions to achieve targets
• Ensure effective inventory management across the territory including order planning, stock movement, consolidation, transfers, and minimizing shrinkage
• Analyze sales and stock data to solve business challenges and enable informed decision-making
• Manage fast-moving and slow-moving stock, new launches, and end-of-season products with appropriate action plans
• Ensure correct pricing of merchandise as per company guidelines across all EBO counters
• Share regular feedback with the central team on sales trends, stock position, and product performance
• Work closely with distributors to strengthen operations and drive business growth in the assigned territory
• Identify and evaluate potential EBO locations based on territory dynamics such as demographics, consumer behavior, and market potential
• Ensure timely execution of new store onboarding and expansion within EBO channels
• Maintain high standards of Visual Merchandising (VM) across all EBO counters in line with brand guidelines
• Ensure adherence to SOPs including stock transfers, petty cash approvals, and store maintenance requirements
• Seniority Level
  Mid-Senior level
• Industry
  
  • Retail Apparel and Fashion