Cluster Manager

The Muthoot Group; Faridabad District; On-site; INR 1,000,000 - 1,200,000; Full time

Job summary

The Muthoot Group in Haryana invites applications for a Cluster Manager to bridge regional leadership and branch managers, ensuring smooth operation and achievement of financial targets.

You will drive gold loan portfolio growth, lead a team across branches, monitor performance, reduce NPAs, promote cross-selling, and ensure timely loan renewals.

Qualifications

• Graduate degree required; MBA or PGDBM preferred.
• 7–10 years in team management and direct sales in banking or gold loans.
• Strong communication, problem-solving, and negotiation skills.

Responsibilities

• Sales Growth: Drive the growth of the Gold Loan portfolio and push teams to acquire new customers daily.
• NPA Reduction: Manage Non-Performing Assets by collecting missed payments and closing overdue accounts.
• Team Management: Mentor and train branch staff, monitor performance metrics, and address field issues.
• Cross-Selling: Encourage branches to sell other Muthoot Group products to meet business goals.
• Loan Renewals: Ensure existing customers renew their loans on time before overdue.

Skills

Team management

Direct sales

Negotiation

Education

Bachelor's degree

Job description

This job is provided by apna.co Role Overview

As a Cluster Manager, you act as the bridge between regional leadership and individual branch managers. Your primary goal is to make sure your assigned group of branches runs smoothly and hits its financial targets.

Key Responsibilities:-

• Sales Growth: Drive the growth of the Gold Loan portfolio. You push teams to acquire new customers daily and take over loans from competitors.
• NPA Reduction: Manage Non-Performing Assets (NPA). This means working with the team to collect missed payments and close overdue accounts.
• Team Management: Mentor and train branch staff. You monitor branch performance metrics and address any field issues.
• Cross-Selling: Encourage branches to sell other Muthoot Group products to meet business goal.
• Loan Renewals: Ensure existing customers renew their loans on time before they become overdue.

Requirements & Skills

• Education: A Graduate degree is required. An MBA or PGDBM is preferred.
• Experience: Usually 7-10 years of experience in team management and direct sales within banking or gold loans.
• Skills: Strong communication, problem-solving, and negotiation skills.