Cluster Food & Beverage (F&B) Manager

VILLA MAYA; Thiruvananthapuram; Sur place; INR 1 800 000 - 2 600 000; Plein temps

Résumé du poste

Villa Maya in Thiruvananthapuram, Kerala, seeks an experienced F&B Manager to oversee daily restaurant and cafe operations across both properties. You will drive service quality, hygiene standards, budget management, and profitability while maintaining brand consistency.

The role requires 7–8 years in F&B operations and 3–5 years in a managerial capacity. You will lead and mentor teams, plan manpower, and coordinate events to enhance guest experience and revenue.

Qualifications

• Bachelor’s Degree or Diploma in Hotel Management or Hospitality.
• 7–8 years of F&B operational experience.
• Minimum 3–5 years in a managerial role.

Responsabilités

• Oversee daily restaurant and café operations at both properties.
• Ensure service quality, hygiene, and SOP compliance.
• Prepare and monitor annual budgets and monthly forecast.
• Drive revenue growth through strategic planning.
• Lead and train F&B teams; set KPIs and schedule staff.
• Coordinate recruitment and skill development.
• Manage procurement, stock control, wastage, and audits.
• Monitor online reviews and brand reputation.

Connaissances

Leadership

Budgeting

Communication

Operational planning

Food safety

People management

Formation

Bachelor’s Degree / Diploma in Hotel Management

Description du poste

The Food & Beverage (F&B) Manager is responsible for managing and overseeing the overall Food & Beverage operations of Villa Maya. The role ensures operational excellence, profitability, brand consistency, and exceptional guest experience across both properties.

Key Responsibilities:

1. Operations Management

• Oversee daily restaurant and café operations at both properties.
• Ensure service quality, hygiene standards, and SOP compliance.
• Conduct regular operational audits and quality checks.
• Maintain consistency in food presentation and service delivery.
• Good knowledge on wine and beer F&B service and operations.
• Should be aware of FSSAI norms.
• Prepare and monitor annual budgets and monthly forecast.
• Control food cost, beverage cost, and operational expenses.
• Analyze P&L statements and implement corrective strategies.
• Drive revenue growth through strategic planning.

3. Guest Experience & Brand Stand

• Ensure exceptional guest satisfaction and service standards.
• Address guest complaints promptly and professionally.
• Monitor and manage online reviews and brand reputation.
• Maintain brand identity of both fine dining and café concepts.
• Lead, mentor, and train F&B teams for both properties.
• Conduct performance reviews and set KPIs.
• Ensure proper manpower planning and staff scheduling.
• Coordinate recruitment and skill development programs.

5. Sales & Business Development

• Collaborate with marketing for promotions, events, and seasonal campaigns.
• Increase banquet, event, and catering revenue.
• Develop innovative strategies to enhance guest football.
• Plan with the team on festivals and events that would enhance our guest experience.
• Oversee procurement and vendor negotiations
• Ensure stock control and wastage minimization.
• Conduct monthly inventory and compliance audits.

Key Skills:

• Strong leadership & people management
• Financial and budgeting expertise.
• Excellent communication and guest handling ability.
• Strong operational planning & execution skills.
• Knowledge of food safety and statutory compliance.

Performance Indicators:

• Revenue & profitability growth.
• Guest satisfaction Index.
• Staff productivity & Retention
• Compliance & Audit results.

Education Qualification:

• Bachelor’s Degree / Diploma in Hotel Management or Hospitality.
• 7-8 years of F&B operational experience.
• Minimum 3-5 years in Managerial Role.

Job Location: Thiruvananthapuram, Kerala